Area Manager

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview

At Coupang Logistics Services (CLS), we are revolutionizing the end-to-end delivery experience and setting new standards for e-commerce fulfillment. As a Senior Manager, Area Management, you will join our fast-paced logistics network to lead, optimize, and scale day-to-day operations across your designated region. You will bridge the gap between high-level supply chain strategy and frontline execution, driving process excellence, safety, and efficiency. If you are a collaborative leader who thrives on turning complex operational data into actionable solutions, CLS is where you can make a massive impact on customers every day.

What You Will Do

• Lead and Scale Regional Operations: Oversee day-to-day fulfillment and logistics operations across your designated area, ensuring strict adherence to safety standards, delivery timelines, and Coupang’s customer-centric quality benchmarks.

• Drive Continuous Process Improvement: Identify operational bottlenecks and implement methodologies to optimize workflow efficiency, reduce cycle times, and minimize variable costs across the network. Analyze complex supply chain data and key performance indicators (KPIs) to forecast operational capacity, mitigate risks, and present actionable insights to executive leadership.

• Manage Complex Cross-Functional Projects: Champion high-impact logistics initiatives by aligning and influencing diverse stakeholders, including frontline team leaders, procurement, technology, and corporate strategy partners.

Basic Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Industrial Engineering, or a related field (equivalent practical experience also welcomed).

• 8+ years of experience in logistics operations, supply chain management, warehousing, or fulfillment network management.

• Excellent communication and storytelling skills—the ability to translate complex operational data into compelling narratives for executive stakeholders.