Ark Encounter Barista Training Specialist Full Time

The Ark Encounter Barista Trainer contributes to a positive, welcoming environment for Ark Encounter guests by delivering exceptional customer service and high-quality beverages. The primary focuses of this role are preparing drinks, maintaining cleanliness, restocking supplies, and training new baristas all to ensure smooth coffee shop operations. The ideal candidate is passionate about the mission of Answers in Genesis, enthusiastic, energetic, and able to adapt quickly to changing needs. Centered on making an eternal difference, this position offers opportunities for spiritual, personal, and professional growth while displaying our core SERVE values to both internal and external customers.

This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.

Responsibilities

• Promote the mission and standards of Answers in Genesis.

• Create a SERVE culture environment in all work done.

• Approach all tasks with a second mile mindset.

• Prioritize personal integrity in all interactions and assignments.

• Primary Barista Responsibilities

• Drink Preparation: Prepare and serve a variety of hot and cold beverages, including specialty coffees, teas, and seasonal drinks, adhering strictly to recipe and quality standards.

• Sanitation & Cleanliness: Maintain a spotless and sanitary work environment by regularly cleaning the espresso bar, counters, seating areas, utensils, and equipment according to health guidelines.

• Inventory & Restocking: Keep the coffee shops fully functional by tracking inventory, and stocking cups, lids, syrups, coffee beans, etc....

• Training: Prepare new baristas according to all established policies and procedures.

• Daily Coffee Shop Operations & Guest Experience

• Guest Engagement: Proactively greet and assist guests in the coffee shop with menu questions, ingredient inquiries, and attraction information.

• Transaction Execution: Assist guests with their purchases in an efficient and friendly manner by operating the cash register and handling payments accurately.

• Operational Flexibility: Execute all tasks and operational directives assigned by management in a supportive and professional manner, demonstrating adaptability and a commitment to team unity

• Safety & Compliance: Maintain a safe environment for guests and staff by ensuring walkways are clear of products, boxes, and spills.

• And all other duties and responsibilities assigned by management.