Asia Pacific Swine Technical Manager

CORE FUNCTION

Aiming at developing Phileo products sales in APA region in all Swine segments, provides support to local sales and technical teams and Phileo distributors through technical training, implements conviction trials, participates to new applications & product project, via close collaboration with concerned Phileo APA sub-region Managers, Swine Animal Technical Centre (ATC) team members and R&D department.

Thanks to his/her knowledge in Swine business chain, will actively contribute to the definition and implementation of Phileo Swine strategy and be actively contributing to Global Swine ATC team support and projects.

DUTIESSupport to commercial teams

• Organizes technical trainings, for Phileo staff, distributors and customers, and makes the necessary preparations;
• Assists technical & sales teams in gaining new business and maintaining existing clients by effective application of our products; mostly through physical and online client meetings.
• Contributes to the management of selected key accounts by customizing technical services and by providing technical support, and in coordination with Swine Technical leader;
• Orchestrate field evaluations of products, projects and services linked to Swine;
• Contributes to the preparation of articles, newsletter and technical documents in equation with Phileo APA region specific needs, to help products promotion, through close collaboration with Phileo Technical leader and Marketing team;
• Contributes to organizing regional specific swine events, such as symposiums or seminars, in liaison with Phileo APA Sub-Region Manager, Swine Technical Leader, and Marketing & Communication department. Propose speaker line up, program, guest list and venue, coordinate associated marketing efforts, monitor budget.

Involvement and speaking at industry, distributor or customer meetings is a part of the necessary networking.

Technical services to customers

• Responsible for supplying technical support to all new, existing, and potential accounts to improve customer relationships and grow Phileo business
• Corrects application problems that arise and provides technical service to distributors, customers, and other technical representatives in person and online or by telephone. Ensures customer satisfaction along with sales team.
• Communicates technical information through sales meetings or technical service reports;
• Conducts customer-needs assessments and gathers requirements for key accounts with the most significant business impact by visiting those key accounts and other sources of information;
• Proposes conviction trials that meet customer practice and anticipate competition, supports local team in the implementation and follow-up of these trials.

Makes sure to maintain updated knowledge of processes or ingredient changes in the livestock feed and production industries is compulsory.

Contribution to product portfolio management

• Participates in the construction of competitive product range and innovation programs considering market data, key opinion leaders’ advices, technical evidences established via field trials and scientific data collected;
• Proposes, follows and adapts innovation programs and products in close collaboration with Phileo Swine Technical leader, R&D team, sub-region managers and sales team;
• Support R&D team in the implementation and follow-up of R&D trials that answer market needs and anticipate competition;
• Coordinates projects related to generating new swine data in APA region;
• Manages and develops a network of key opinion leaders so to identify potential innovations that could fit with market analysis led by Phileo Technical Swine leaders.

Contribution to market analysis and strategy

• Follow-up market innovations and product positioning of competing companies on the expertise domain so to identify emerging trends and market needs;
• Identifies market needs, opportunities and key success factors;
• Gather and share market data and trends (head, yield, price, feed production…)
• Provides strategic direction related to customer segmentation by balancing customer needs and resource constraints and assessing potential value creation and optimization.
• Contributes to the implementation of the Swine strategy with commercial teams.

QUALIFICATIONS AND EXPERIENCE

• Agricultural engineer, veterinarian specialized or PhD in the Swine domain with nutrition background.
• Must possess a strong working knowledge of Swine nutrition, production systems and/or diseases issues and be able to apply this knowledge to make the proper analyses, decisions and objective recommendations on the use of our products in the field, analyse livestock diet and production issues, explain and demonstrate products, make objective recommendations to correct problems while maintaining awareness of customers’ needs, concerns and quality expectations. Excellent analytical skills are required to solve certain technical problems for major customers.
• Minimal practical experience of 10 years is required.

REQUIRED SKILLS

• The position requires the ability to influence through indirect leadership, be a strong and diplomatic communicant, adaptable, open minded and creative. Commercial and marketing mindset. Thorough understanding of probability & statistics and ability to use statistical programs is a plus.
• English is essential; any other language is a plus.

OTHER REQUIREMENTS

• International travels requiring at least 50% of the time. Normal hazards and conditions consistent with such travel. Weekend and early/late working hours may be required.
• Intermittent exposure to noise, odours and temperature extremes in feed manufacturing and livestock production facilities.
• May have some project requiring traveling in another region for exhibition, meeting or cross region support.
• The primary focus and required expertise of the job is in swine. However, the position may also involve providing occasional technical support and services, such as feed formulation, for other species such as poultry.