Assistant Building Director, Administration II

Reporting to the Senior Property Manager, the Assistant Building Director, Administration II is responsible for ensuring effective property management and day-to-day operations at 90 Sands. The Assistant Building Director works closely with Property Management, Leasing and Compliance, and Finance on special projects and liaises with different positions for the daily operations of the building. The Assistant Building Director supervises Rent Administrators and Office Managers and works closely with tenants, visitors, social service partners, auditors, regulatory agencies, and outside counsel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Successful oversight and performance management of the administrative team, including Rent Administrators and Office Managers
Provide regular, structured supervision meetings for direct reports
Responsible for implementing supervisory strategies, and systems of accountability to ensure that staff have adequate support, guidance, and oversight at all times
Oversee day-to-day building operations for 400+ units in the functional areas of rent collection and administration; lease renewals; subsidy management; tenant services; and general office management
Responsible for the planning and execution of the building’s annual recertification process
Oversee all landlord-tenant legal and other activities at the building in keeping with applicable laws and regulations; Breaking Ground policies and procedures; values, goals, and best practices
Collaborate with Tenant Services Coordinators, Programs staff, and External Affairs to provide tenant services at the building including activities, workshops, events, and skills-building opportunities to enhance the tenant experience
Partner with the Building Director II, Assistant Directors, and social services staff to address specific resident issues and other challenges
Respond to tenant concerns about building operations
Work with Property Management leadership on agency-wide issues including the implementation of databases and report review
Ensure data is properly entered into Real Page, Breaking Portal and other database
Ensure site compliance with established departmental standard operating procedures and best practices
Maintain building contracts with outside vendors
Perform other related duties as assigned

MINIMUM QUALIFICATIONS:

Bachelor’s degree or equivalent experience
Minimum 6 years of experience in property management in affordable/supportive housing and/or social services required
Minimum 1 year of supervisory experience required
LIHTC certification required
Strong knowledge of housing subsidies

Superior conflict resolution skills
Strong written and verbal communication skills
And commitment to problem solving
Proficiency with relevant software (MS Office, property management systems)