Full description

Company Overview

The client operates multiple cafes across Singapore, focusing on delivering quality beverages and customer service in a vibrant, team-oriented environment.

Job Summary

Join a growing cafe operator as an Assistant Manager, leading by example to deliver excellent beverage preparation, staff training, operational support, and customer engagement.

Responsibilities

Prepare beverages and drinks accurately following standard operating procedures (SOPs) to ensure consistent quality
Train and mentor new staff to build team capability and maintain service standards
Perform hands-on duties during peak hours to support smooth cafe operations
Conduct back-end recording and data tabulation using Excel during off-peak hours to maintain accurate operational records
Maintain cleanliness and organization of workstations and cafe premises to uphold hygiene and safety standards
Collaborate effectively with team members to foster a cooperative and productive work environment
Engage with customers by providing friendly service and making menu recommendations to enhance their experience