Kshema General Insurance
Assistant / Deputy Manager
- Compensation
- Not disclosed
- Location
- Hyderabad, India
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Not specified
- Posted
Skills
Full description
Role 1:
Replacement to Current manager Role : Assistant / Deputy Manager : Customer-facing grievances, direct resolution, team coaching.
- Strong communication
skills
- Experience in grievance
handling/customer service
- Ability to manage
frontline staff
- Knowledge of Motor Insurance will be added advantage
Role 2:
- (Compliance & Process
Focus)
- Analytical mindset
- Knowledge of insurance
regulations and grievance redressal norms
- Skilled in reporting,
audits, and process improvement
- Ability to present to senior management