Assistant Director, Human Resources (31060)

Physician Affiliate Group of New York (PAGNY), a tax-exempt organization affiliated with NYC Health + Hospitals, has an opportunity for an Assistant Director of Human Resources. PAGNY is one of the largest physician groups in New York State and directly employs nearly 4,000 physicians and allied health professionals who serve seven of New York City’s public hospitals, numerous public health community-based practices, and the city’s Correctional Health Service.

The Mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

The Assistant Director of Human Resources supports the Director of Human Resources Operations in coordinating and implementing PAGNY-wide human resources policies, programs, and operational practices. Helps ensure consistent, timely, and effective HR services across assigned sites and departments; partners with site HR staff and operational leaders to address day-to-day workforce needs; and supports initiatives related to employee relations, performance management, compensation administration, HR systems, reporting, and policy compliance.

Opportunity Details:

• Assist the Director in translating HR priorities and organizational objectives into operational plans, timelines, and deliverables.

• Coordinate the implementation and consistent application of HR policies, procedures, and programs across assigned sites and departments - identify issues and recommend improvements.

• Support performance management processes, including annual reviews, goal setting, performance improvement plans, and manager guidance.

• Assist with compensation administration, including review of salary recommendations, internal equity considerations, job changes, and adherence to established compensation practices and approval processes.

• Coordinate succession planning, talent review, and employee development activities in partnership with site HR staff and leaders.

• Provide day-to-day guidance to site HR teams on HR procedures, employee matters, and operational questions. Escalate complex or high-risk issues to the Director.

• Partner with site administrators and department leaders to address workforce concerns and support effective, consistent HR service delivery.

• Support employee and labor relations activities, including documentation review, investigations, corrective action, and interpretation of applicable policies and collective bargaining agreements, as appropriate.

• Assist in coordinating employee engagement surveys, analyzing results, and tracking follow-up action plans with site leadership.

• Maintain and review HRIS data and personnel records for accuracy and prepare recurring and ad hoc reports and analyze HR metrics, including headcount, turnover, vacancies, and other workforce trends.

• Prepare HR dashboards, reports, and presentations for the Director and senior leadership, as requested.

• Support the development, communication, implementation, and periodic review of HR policies, procedures, forms, and operational guidelines.

• Assist with recruitment and retention initiatives, workforce planning, and onboarding activities to support organizational staffing needs.

• Coordinate HR training and communication for managers and HR colleagues on policies, processes, performance management, and other HR operational topics.

• Support diversity, equity, inclusion, and belonging initiatives through program coordination, data review, and implementation of approved action plans, consistent with organizational policy and applicable law.

• Monitor relevant HR regulatory and compliance updates and assist with communicating changes and maintaining compliant HR practices.

• Identify opportunities to streamline HR workflows, strengthen service delivery, improve documentation, and enhance the employee and manager experience.

• Assist with special projects, audits, policy reviews, and other HR operational initiatives as assigned by the Director.