Assistant Events Operations Manager

About the role

The Assistant Event Operations Manager supports the Events team in promoting, planning, and executing private events while maximizing revenue and ensuring exceptional client experiences. This role requires strong organizational, communication, and hospitality skills, with the ability to manage multiple projects in a fast-paced environment.

You work across every stage of the event lifecycle — from the first inquiry through final billing — coordinating logistics, vendors, and service teams to deliver a seamless client experience while helping the Events team hit its revenue goals.

What you'll ownSales, menus & client relations

• Maximize event revenue through menu development and upselling opportunities.

• Assist in managing incoming event inquiries and ensure same-day follow-up.

• Prepare, communicate, and distribute weekly Banquet Event Orders (BEOs).

Event coordination & day-of execution

• Coordinate logistics including site visits, tastings, vendor meetings, certificates of insurance, and day-of client contact.

• Conduct site visits and greet hosts and clients on event days.

• Prepare pre-shift materials for service teams.

• Coordinate menu cards, escort cards, floral, rentals, balloons, kosher meals, and other event-related items.

Administration & reporting

• Maintain detailed BEOs, menu cards, event details, itemized bills, deposits, final payments, reservation updates, and event records.

• Support sales reporting, budgets, deposit tracking, commission logs, and financial analysis.

Who we're looking for