Terranea Resorts
Assistant Food & Beverage Manager - Resort Pools
- Compensation
- Not disclosed
- Location
- Rancho Palos Verdes, CA, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 3+ years
- Category
- Hospitality
- Posted
Must have
- Must have excellent leadership skills
- Must be a positive example for staff
- Must be able to work well under pressure
- Must be able to accurately follow instructions, both verbally and written
- Must be highly detailed orientated
- Must have excellent computer skills
- Must have strong working knowledge of Microsoft Office programs
- Must be able to work in a fast paced environment
- Must have excellent listening skills
- Must possess excellent communication skills
- Must be professional in appearance and demeanor
- Must always ensure a teamwork environment
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must have the ability to deal effectively and interact well with the guests and associates
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
- Must have a passion for creating an exceptional experience for all guests
Full description
Overview
The Assistant Food & Beverage Manager is responsible for assisting the Food & Beverage Manager. They will assist with overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. They will train and motivate staff to exceed goals. The Assistant Food & Beverage Manager will always conduct themself in a manner that supports the guiding principles of Terranea Resort. The Assistant Food & Beverage Manager shall strive to provide exceptional service to both internal and external guests at all times.
Responsibilities
- Maintains a commitment to customer service and guest satisfaction
- Leads and supervises the outlets team
- Assists with preparing forecasts and reports and assists in the development of the food & beverage budget
- Ensures physical atmosphere and cleanliness of the department, including inspecting tabletops, countertops and side stations
- Takes initiative to develop and execute new promotions, events, etc.
- Enforces high standards of hygiene and sanitation within the outlets
- Tracks payroll and revenue daily
- Ensures the security of monies, credit and financial transactions
- Assists with establishing par levels for supplies and equipment
- Supervises the performance, attendance, attitudes, appearance and conduct of service team
- Manages timely completion of performance appraisals of service team
- Assists in monitoring and maintaining the outlets’ systems and equipment to ensure their optimum performance
- Develops and implements controls for expense management
- Helps to implement strategies to continually improve revenues
- Assists with the development, training and inspiration of outlets staff for promotion
- Assists with the design and implementation of training programs
- Empowers team to exceed service standards
- Instills a calm, organized approach in all stressful situations
- Works with HR to recruit and hire staff
- Helps to monitor time punches in Timesaver, ensuring accurate payroll for all associates
- Completes all proper new hire and termination paperwork
- Assists with ordering all necessary office supplies and ensures proper stocking levels
- Maintains a safe and pleasant work environment
- Ensures cleanliness of outlets’ storage rooms