Assistant General Manager

Assistant General Manager Wanted!

Established in March 2012, The Dirty Buffalo brings the taste of Western New York to Hampton Roads! We are a family-owned, locally operated restaurant that focuses on delivering great wings and other Northern comfort food in a casual, family-friendly environment. We are also growing! We opened our first franchise in 2021 and plan to continue to expand throughout the Southeast. Check out our website, for more information about who we are and what it’s like to work here.

Skills:

• You’re a fast learner and willing to adapt to the needs of a growing brand.

• You love working with all types of people and enjoy dynamic challenges.

• You’re a customer service rockstar and are a great salesperson.

• You’re fastidious about following rules or procedures and love a great system.

• You enjoy leading a team, you are patient, and training is your passion.

• You are self-disciplined, organized, take ownership of situations and like to problem solve.

• You are comfortable with computers and technology, or willing to learn.

• You have 2+ years of management experience.

• You’re looking for a long-term career with a company that you can grow with.

Responsibilities:

• You’ll be responsible directing and ensuring that our restaurants operate in accordance with our core values, systems and procedures, and brand standards at all times.

• You will manage a 40-50 person staff and be directly involved in all hiring, employee training and development, terminations and performance management.

• You will manage the floor, open and close the restaurant, write schedules (with the help of the management team), manage cash, make financial projections, manage expenses, budget labor, oversee ordering and inventory, complete necessary maintenance and repairs, handle any emergencies, comply with applicable laws and regulations, and implement all changes or updates to our menu, policies or procedures.

• You will drive and monitor restaurant performance through the use of financial statements, sales, and/or activity reports.

• You will ensure compliance with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements related to the restaurant industry.

• Maintain accurate inventories and reconciliations.

• Most importantly, you are responsible for ensuring our guests receive the consistent high-quality food and legendary service we are known for!

• You’ll need to communicate constantly with your staff, management team and corporate, check emails daily, give and receive direction and ensure information is passed down the chain of command quickly and correctly.

• You’ll need to prepare fresh food, excel in the kitchen, and know how to work the expo window.

You must be willing and able to with or without reasonable accommodation:

• Stand up and move for most - if not all - of your shift (up to 12 hours).

• Work weekends and holidays.

• Lift up to 50 lbs with or without reasonable accommodation.

• Get to work in inclement weather (we are from Buffalo, we don’t close for snow).

• Operate restaurant equipment like grills, dishwashers and slicers.

• Understand and communicate in the predominant language of our guests and employees.

What The Dirty Buffalo offers YOU:

• Highly competitive starting salary plus sales and performance-based bonuses twice per year.

• A fun, energetic work environment.

• Extensive training on our brand standards and operational policies and procedures.

• The ability to grow with a company that will be franchising across the East Coast.