Assistant General Manager at Starbucks (JFK Airport)
- Compensation
- Not disclosed
- Location
- 9075 VRG TERMINAL 8 LLC - JAMAICA, NY 11430
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Not specified
- Posted
Must have
- At least two years of supervisory or management experience in a restaurant, café, retail, or hospitality environment
- Starbucks leadership experience is strongly preferred
- Experience leading and developing employees in a fast-paced operation
- Strong communication, organization, and problem-solving skills
- Working knowledge of scheduling, labor management, inventory, cash handling, and food-safety practices
- The ability to lead by example and maintain a positive, professional workplace
- Experience working in an airport, union, or similarly regulated environment is a plus
- The ability to meet all JFK Airport security and badging requirements
- The ability to stand for extended periods and perform the physical duties required in a restaurant environment
Full description
Villa Restaurant Group is seeking a motivated and experienced Starbucks Assistant General Manager to join the opening leadership team for our brand-new Starbucks location at JFK International Airport’s Terminal 6.
The Assistant General Manager will work closely with the General Manager to build a strong team, oversee daily operations, and ensure every guest receives the high-quality products and service associated with the Starbucks brand.
What You’ll Do
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Support the General Manager in overseeing all daily store operations
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Assist with recruiting, onboarding, training, scheduling, coaching, and developing team members
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Lead shifts and ensure the store operates efficiently during high-volume periods
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Maintain Starbucks standards for beverage quality, guest service, cleanliness, food safety, and store presentation
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Monitor labor, inventory, product waste, cash handling, and operational expenses
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Address guest concerns professionally and help create a welcoming customer experience
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Provide ongoing feedback, coaching, and performance support to shift leaders and baristas
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Help maintain accurate payroll, scheduling, inventory, and operational records
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Ensure compliance with Starbucks standards, Villa Restaurant Group policies, airport requirements, union requirements, and applicable regulations
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Assume responsibility for store operations when the General Manager is unavailable
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Support opening activities, training, and the successful launch of the new location
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Maintain the flexibility to work early mornings, evenings, weekends, and holidays based on operational needs
What You’ll Need
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At least two years of supervisory or management experience in a restaurant, café, retail, or hospitality environment
-
Starbucks leadership experience is strongly preferred
-
Experience leading and developing employees in a fast-paced operation
-
Strong communication, organization, and problem-solving skills
-
Working knowledge of scheduling, labor management, inventory, cash handling, and food-safety practices