Assistant General Manager / F&B Manager (Dual Role)
- Compensation
- Not disclosed
- Location
- Hill City, SD, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Not specified
- Posted
Skills
Nice to have
- ServSafe Manager Certification or equivalent food safety management certification.
- Experience in hospitality, entertainment, attractions, restaurants, food service, tourism, or another high-volume, guest-facing environment.
- Demonstrated experience overseeing multiple food and beverage outlets, departments, or operational areas within a single property.
- Experience leading, coaching, and developing department managers, supervisors, and frontline employees.
- Strong understanding of food and beverage operations, including budgeting, labor management, inventory control, purchasing, cost management, and profitability.
- Experience with point-of-sale (POS) systems, inventory management platforms, scheduling systems, and operational reporting.
- Demonstrated ability to analyze operational performance, identify opportunities for improvement, and implement strategies that enhance efficiency, service quality, and revenue.
- Guest & Employee Focus - Understands that a positive employee experience, strong operational leadership, and consistent service standards directly contribute to exceptional guest experiences.
- Strategic & Operational Leadership - Ability to align food and beverage initiatives with broader property objectives while supporting the overall success and performance of the attraction.
Full description
Assistant General Manager / F&B Manager (Dual Role)Company: 1880 Train
Department: F&B
FLSA Status: Exempt
Job Status: Full-Time
Travel Requirements: No Travel
Positions Supervised: Yes
Reports To: General Manager
Location: South Dakota Attraction Campus
Position Summary
1880 Train is seeking an experienced, results-driven, and people-focused Assistant General Manager / F&B Manager (Dual Role) to join our leadership team. This position will play a key role in overseeing food and beverage operations across multiple departments and service areas within one of our high-volume, family-friendly entertainment and attraction properties.
This position will serve as a key member of the property's leadership team, providing strategic direction, operational oversight, and hands-on support across multiple food and beverage operations. Beyond traditional departmental management, this role will collaborate closely with the General Manager and other department leaders to drive operational excellence, strengthen team performance, maximize profitability, and ensure an exceptional guest experience throughout the property.
The Assistant General Manager / F&B Manager (Dual Role) will be responsible for leading and developing departmental management teams, maintaining operational consistency, managing labor and inventory costs, ensuring food quality and safety standards, and identifying opportunities for process improvements and revenue growth. This individual will also play an active role in broader property operations, supporting cross-departmental initiatives, staffing strategies, guest satisfaction, and overall business objectives.
The ideal candidate is a hands-on, highly engaged hospitality leader with demonstrated experience managing multiple operational areas in a fast-paced, high-volume environment. This individual should possess strong business acumen, sound decision-making skills, and the ability to lead through others while balancing day-to-day operational needs with long-term organizational goals. Success in this role requires a proactive leadership approach, strong collaboration across departments, and the ability to confidently support property-wide operations and leadership initiatives.
Key ResponsibilitiesESSENTIAL DUTIES AND RESPONSIBLITIES include the following. Other duties may be assigned.
- Recruit, hire and train food & beverage or other personnel as needed.
- Supervisory responsibilities to include directly supervising 20-35 employees in the Food & beverage department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving conflicts between employees.