Assistant General Manager

About Us

Life Alive Organic Cafe is the place for positive eating, where enjoying organic, crave-worthy food fuels a life filled with energy, optimism and simply feeling good. Through each joyful interaction and scratch-prepared dish served in our unique, quick service cafes, we work toward bringing to life our higher purpose to energize the vitality all living beings and our planet.

The Role

As an Assistant General Manager at Life Alive, you'll play a crucial role in supporting the General Manager in driving success. You'll lead with passion and enthusiasm, fostering a collaborative environment to ensure effective team leadership. Success in this role means growing a vibrant community, maintaining exceptional food quality and restaurant standards, and mastering the art of cost management. If you're a motivated leader with a passion for hospitality, we invite you to join our team.

Key Responsibilities

• Passionate Leadership: Assistant General Managers (AGMs) at Life Alive are driven by passion and are committed to supporting the General Manager in achieving success.

• Collaborative Environment: We value collaboration and seek AGMs who can effectively lead their team with enthusiasm, driving them towards success.

• Community Building: AGMs play a vital role in building a vibrant community by hiring and onboarding mission-driven team members and embodying Life Alive's culture and standards.

• Food Quality and Preparation: AGMs are responsible for overseeing the ordering, storing, preparing, and production of our menu made entirely from scratch with organic ingredients.

• Operational Efficiency: AGMs enforce cleaning systems, delegate tasks, and ensure the dining environment is clean, prepared, and ready for guests, maintaining the open production lines' speed and integrity.

• Cost Balancing: AGMs work with GMs to execute cost-balancing strategies through inventory management, labor management, and food costing, aiming for consistent profitability.

• Willingness to Learn: If you possess a desire to learn, the necessary skills for the role of AGM, and a passion for community, food, and service, we encourage you to apply to Life Alive.

• Owns overall café performance in partnership with the GM (people, product, profit)

• Directly supervises and develops a team of 20+ team members

• Makes staffing, scheduling, and labor decisions based on business needs

• Plays a key role in hiring, performance management, and terminations

• Uses independent judgment to resolve operational and team challenges

Our Assistant General Manager is someone who is:

• Independently motivated

• Able to manage through ambiguity

• Growth mindset orientated

• Capable of running shifts without supervision

• Cool and Calm Demeanor under pressure

• Able to troubleshoot and solve problems in the moment

• Able to communicate clearly and concisely, both orally and in writing

• Knowledgeable of customer service techniques

• Able to lead Team-building skills

• A strong leadership skills, with the ability to coach and mentor others

• Ability to plan and prioritize workload

• Eager to learn systems and take ownership

• Able to complete tasks, sometimes unsupervised

Qualifications:

• 2 years of AGM experience

• Experience working on a large team (>30 people)

• Experience learning labor budget and utilizing scheduling software

• Guest service experience 2+ years

• History of growth in position

• Experience in QSR or white table cloth concepts

• Ability to work 9+ hours on your feet multiple days a week, nights and weekends

• Ability to lift up to 50lbs

Perks & Benefits:

• Plentiful Food Discounts & Yoga Perks

• Flexible work schedule with the ability to split time working from home and in our cafés

• 401k and IRA, Life Alive matches 401k contributions at 100%, up to 3%

• Medical, Dental & Vision coverage

• Life Insurance, MetLaw, TeleDoc, Short Term & Long Term Disability, Mental Health Support via My Strength

• Parking and Transportation Reimbursement

• Paid time off:

• 10 days to 15 days paid vacation, depending on tenure

• 56 hours paid sick leave

• 8 hours of community service pay

Life Alive is an equal-opportunity employer, and we encourage candidates from diverse backgrounds to apply. We look forward to welcoming a dynamic leader who will contribute to our mission of energizing the vitality of all living beings and our planet through plant-based cuisine and sustainable practices.We strive to foster a community where all feel welcome, safe, and valued. We embrace all differences of age, sexual orientation, gender and its expression, race, culture and ethnicity, national origin, mental and physical health and ability, religious background, marital status, family structure, citizenship, education, and military or veterans’ status. Life Alive invites you to bring your whole self to work.