Full description

LBA Hospitality is hiring for the upcoming Homewood Suites Winston-Salem! Benefits available for this leadership position include: a quarterly bonus program, insurance, paid time off (PTO and holidays), 401k with Employer Match, Option to be paid daily with DailyPay, competitive wages, hotel discounts, and so much more!

The Assistant General Manager (AGM) supports the General Manager in overseeing daily Front Office, Housekeeping, and Maintenance operations. This position provides leadership to hotel associates, manages operational and financial performance, and ensures exceptional guest service. The AGM assumes General Manager responsibilities when the GM is absent.

Key Responsibilities

Lead, train, coach, and develop hotel associates.
Assist with interviewing, hiring, performance feedback, and associate development.
Oversee Front Office, Housekeeping, and Maintenance operations.
Manage schedules, payroll, inventory, purchasing, and other administrative functions.
Monitor labor, expenses, and operations within established budgets.
Ensure compliance with company policies, brand standards, safety, and security procedures.
Resolve guest concerns professionally and ensure high-quality service.
Maintain effective communication among departments and corporate support teams.
Complete required operational documentation and reports.
Perform other duties as assigned.