Assistant General Manager of Operations

Skills

• vendor-management

Must have

1. The Assistant General Manager of Operations is the engine that keeps a complex, multi-faceted driving range running at its best and delivering the highest experience to our guests. This role requires
2. Our ideal candidate is ready to step in and lead the team in-the-moment with confidence, while also building the systems and habits that keep the entire site performing at a high level. This person wi
3. What you’ll do
4. Operational Leadership & MOD
5. • Act as site leader during Manager-on-duty shifts, ensuring smooth operations across range, tee line, and F&B
6. • Troubleshoot challenges in real time, from peak traffic to equipment issues, protecting both guest experience and team flow
7. • Hold all departments accountable to SOPs, checklists, and Golf Ranch systems
8. Facilities & Maintenance
9. • Partner with the General Manager and Golf Facilities Lead to proactively address any facilities issues from bay experience and ball dispenser, to kitchen and range upkeep
10. • Manage daily work orders, coordinate with vendors, and monitor preventative maintenance schedules
11. • Plan and track annual maintenance projects to keep the site operating at peak condition
12. Inventory & Training
13. • Oversee inventory processes across food, beverage, and operational supplies, ensuring accuracy and accountability
14. • Maintain compliance with health, safety, and Golf Ranch brand standards
15. • Ensure team certifications (Food Handler’s, TABC, safety training, etc.) are current and documented
16. • Schedule and track ongoing training so the team stays up-to-date and confident in their roles
17. Team Development & Accountability
18. • Coach team members on operational execution, setting clear expectations and reinforcing accountability
19. • Provide hands-on guidance every shift—training, redirecting, and recognizing performance in real time
20. • Foster a culture of ownership and pride in delivering operational excellence
21. • 2+ years of leadership or operations management experience in hospitality, retail, entertainment, or golf
22. • Proven ability to manage systems and processes (inventory, certifications, vendor coordination, maintenance planning)
23. • Strong organizational and problem-solving skills with calm under pressure
24. • Flexibility to work evenings, weekends, and peak traffic periods

Nice to have

1. • Familiarity with POS systems, scheduling platforms, or operational dashboards
2. • Experience with vendor management or facilities oversight
3. • Background in golf, F&B, or entertainment operations
4. Physical Requirements
5. • Ability to walk, stand, and interact with guests for extended periods
6. • Ability to lift, carry, bend, and set up items weighing up to 50 pounds

Full description