Assistant General Manager - Sales - Integrated Facility Management

Business Development:

• Achieve annual and quarterly revenue and profitability targets.

• Generate new business opportunities through direct sales, networking, referrals, and strategic partnerships.

• Build a robust sales pipeline across target industries.

• Identify large outsourcing opportunities for Housekeeping, Security, Technical Services, Payroll, Landscaping, and Total IFM solutions.

• Develop key account strategies for enterprise customers.

Client Acquisition:

• Engage CXOs, CHROs, Facility Heads, Procurement Heads, and Administration leaders.

• Conduct client meetings, site surveys, and solution presentations.

• Understand client pain points and design customized IFM solutions.

• Negotiate commercial terms and successfully close contracts.

Tender & Proposal Management:

• Lead RFIs, RFPs, RFQs, and tender submissions.

• Coordinate with Operations, HR, Finance, Legal, and Procurement teams for technical and commercial proposals.

• Ensure competitive pricing while maintaining target margins.

Relationship Management:

• Develop long-term relationships with key decision-makers.

• Ensure smooth transition of newly won projects to operations.

• Drive customer satisfaction and identify upselling and cross-selling opportunities.

Market Intelligence:

• Track competitor activities, pricing, and market trends.

• Identify emerging opportunities in healthcare, education, manufacturing, commercial, and corporate sectors.

• Represent the organization at industry forums and networking events.

Team Leadership:

• Mentor and coach Business Development Managers and Sales Executives.

• Conduct weekly pipeline reviews.

• Drive a high-performance sales culture with accountability and discipline.

Key Performance Indicators (KPIs):

• Annual Revenue Achievement

• Gross Margin Achievement

• New Client Acquisition

• Contract Conversion Ratio

• Qualified Pipeline Value

• Tender Win Ratio

• Sales Cycle Time

• Customer Retention

• Cross-sell & Upsell Revenue

• Collection Support for New Accounts