Assistant Groups & Event Manager

Company Description

In Zurich we offer you two exciting workplaces: the 25hours Hotel Zürich West, former industrial sites, new clubs, international companies, contemporary museums – the neighbourhood of the hotel thrives on change. Red high heels and fishnet stockings, ties and bespoke suits – at the junction between the lively Langstrasse and the hypermodern Europaallee, worlds meet. During the day business conversations take place, in the evening the neon signs flicker. The 25hours Hotel Langstrasse is centrally located by the main station and just a short bike ride from the lake. Both hotels tell their own story – and so do our colleagues.

Six meeting rooms, two restaurants, one bar – versatile opportunities to host parties and events in the house. Our atmosphere is multicultural, our philosophy unconventional. We are a young team and love our informal "du" culture combined with good manners.

COME AS YOU ARE AND SHOW WHAT YOU CAN...... in a 4-day week.

Enjoy 3 days off every week and the opportunity to organise your free time more flexibly.

Job Description

What does your working day look like …

• You take care of our event guests – hand in hand with your team, from early until late
• You coordinate events with all internal departments and make sure everyone has all the information
• You handle the translation of menus and various event and sales documents (German/English)
• You are responsible for all group enquiries from 8 rooms upwards
• You prepare quotes, contracts and invoices
• You create forecasts, reports and revenue analyses
• You attend internal meetings
• You are the contact person for the team when the manager is absent
• You create training and duty rosters
• You actively maintain customer relationships and support sales activities
• You ensure compliance with hotel standards and quality assurance in the events area
• You enter bookings into the system, create rooming lists and prepare everything for a perfect check-in and stay
• You conduct customer meetings on site and supplement them with telephone coordination
• You take care of house tours for event and corporate clients
• You prepare the shift and make sure everything is tidied up afterwards
• You keep track of everything, even when every room in the house is sold out and all lines are glowing

Qualifications

Your personality counts for more than your CV …

• You have professional experience in a similar role and are a passionate host
• You are open and communicative, without hesitation to assert yourself when needed
• You enjoy working with people and inspiring them
• You are passionate about good food and drinks and love discovering new concepts
• You bring not only your skills but also your character
• You speak German and English fluently

Additional Information

What's in it for you...

• Work as a full-time team member only 4 days a week with full salary compensation and unchanged holiday entitlement / after successfully completing the probationary period
• Get to know our 25hours Hotels and stay up to 10 nights a year free of charge as an employee
• As part of Ennismore, enjoy generous discounts at our bars and restaurants as well as when booking hotel rooms around the world
• Benefit from great offers from our numerous cooperation partners
• Align your personal situation with work – we are open to part-time employment and other arrangements
• Be part of our colourful staff parties and much more ...