Assistant Housing Operations Coordinator/Residence Hall Director

The Assistant Housing Operations Coordinator/Residence Hall Director is a 12-month live-in position that reports to the Director of Housing and Residence Life. The essential duties include support of room selection and assignment processes, assisting with summer resident housing, promoting housing services, and facilitating the daily operations of an on-campus residence hall. The Assistant Housing Operations Coordinator/Residence Hall Director is responsible for a residence hall with 50-100 beds, as well as serving in an administrative capacity within the Office of Housing and Residence Life.

Qualification: Associate’s degree in a related field (e.g., Communications, Education, Business Administration/Management, Information Systems, etc.).

Preferred Qualifications:

• Bachelor’s degree in a related field preferred.

• Minimum 2 years of experience in housing operations, student services/affairs, or related administrative student support roles.

• Experience in housing management software and Microsoft Office Suite.

• Strong organizational, communication, and problem-solving skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Familiarity with FERPA and other student data privacy regulations.

• Knowledge of higher education housing operations and student services.

Roles, Duties, and Responsibilities:

The Assistant Housing Operations Coordinator/Residence Hall Director will work directly with the Director of Housing and Residence Life and the Housing Operations Coordinator. This position is responsible for administrative duties associated with assisting in the residential assignment process, Student Code of Conduct adjudication, and support for daily Housing and Residence Life operations.

Housing Assignments, Administrative, and Secretarial Support

• Assist Housing Operations Coordinator with the management of the housing database for room selection and assignment, room condition and damage billing, and meal plan assignment and billing. Prepare daily, weekly reports as needed.

• Assist with budget tracking, purchasing, and invoice processing for all main office inventory.

• Collaborate with Residence Life staff to ensure smooth move-in/move-out processes.

• Respond to student and parent inquiries regarding housing assignments, policies, and procedures.

• Assist with summer housing for students to include assignments and billing. Assist with summer campus if needed, including marketing, hosting, and billing.

Student Conduct and Crisis Management