Pax Asia Information Corporation
Assistant IT Server Team Lead
- Compensation
- Not disclosed
- Location
- Santa Ana, Cagayan
- Work setup
- Onsite
- Seniority
- Lead
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Hospitality
- Posted
Skills
Must have
- Bachelor’s degree in IT, Computer Science, Computer Engineering, or related field.
- 5 - 7 years of experience in server administration or IT infrastructure.
- Strong knowledge of Windows and Linux server administration.
- Experience with VMware or other virtualization platforms.
- Knowledge of Active Directory, DNS, DHCP, backup, and storage systems.
- Basic knowledge of networking and IT security.
- Strong troubleshooting and problem-solving skills.
- Experience in incident, change, and infrastructure management.
- Good communication and team leadership skills.
- Ability to work on shifting schedules and on-call support, when required.
Full description
QUALIFICATIONS:
- Bachelor’s degree in IT, Computer Science, Computer Engineering, or related field.
- 5 - 7 years of experience in server administration or IT infrastructure.
- Strong knowledge of Windows and Linux server administration.
- Experience with VMware or other virtualization platforms.
- Knowledge of Active Directory, DNS, DHCP, backup, and storage systems.
- Basic knowledge of networking and IT security.
- Strong troubleshooting and problem-solving skills.
- Experience in incident, change, and infrastructure management.
- Good communication and team leadership skills.
- Ability to work on shifting schedules and on-call support, when required.
DUTIES&RESPONSIBILITIES:
- Assist in managing and maintaining the company’s server infrastructure, systems, and data center operations.
- Support the Team Lead in overseeing the daily activities and workload of the Server Team.
- Monitor server availability, performance, capacity, and system health to ensure high availability and reliability.
- Troubleshoot and resolve server, operating system, storage, backup, and system-related issues.
- Perform administration and maintenance of Windows and Linux servers.
- Assist in managing Active Directory, DNS, DHCP, file servers, and other core IT services.
- Monitor and maintain physical and virtual server environments, including VMware or other virtualization platforms.
- Support server patching, upgrades, firmware updates, and security remediation in accordance with change management procedures.
- Monitor and maintain backup and recovery systems, ensuring successful backups and conducting recovery tests when required.
- Assist in managing server storage, capacity planning, and resource utilization.
- Coordinate with the Network, Security, Application, Cloud, and IT Operations teams to resolve infrastructure-related issues.
- Coordinate with vendors and service providers for hardware support, maintenance, troubleshooting, and replacement.
- Participate in the implementation of server infrastructure projects, migrations, upgrades, and system improvements.
- Assist in maintaining high availability, redundancy, and disaster recovery solutions.
- Perform incident investigation, root cause analysis (RCA), and corrective actions for recurring or major server issues.