Seacare Manpower Services Pte Ltd
Assistant Manager (Alexandra)
- Compensation
- Not disclosed
- Location
- Singapore
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 1+ years
- Category
- Not specified
- Posted
Skills
Must have
- Minimum 5 years of relevant experience in End User Computing.
- Strong project management and operational coordination skills.
- Good understanding of public sector environment and processes.
- Strong follow-through with the ability to manage multiple deadlines.
- Able to hold vendors accountable to contractual obligations.
- A good team player who is also able to work independently.
Full description
Looking for an experienced and hands-on professional to oversee End User Computing (EUC) operations and ensure effective service delivery.
Key Responsibilities
- Oversee day-to-day EUC operations, including helpdesk support, device provisioning, asset management, software deployment and user access management.
- Monitor service performance, ticket queues, SLAs and KPIs to ensure agreed service standards are met.
- Coordinate and supervise contracted teams and vendors to ensure delivery according to agreed requirements.
- Follow up on service issues, implement corrective actions and escalate matters where necessary.
- Prepare performance reports and support operational improvements.
Requirements
- Minimum 5 years of relevant experience in End User Computing.
- Strong project management and operational coordination skills.
- Good understanding of public sector environment and processes.
- Strong follow-through with the ability to manage multiple deadlines.
- Able to hold vendors accountable to contractual obligations.
- A good team player who is also able to work independently.
Duration/Working hours:
1 year contract (Immediate)
42 hours per week
** We regret to inform only shortlisted candidates will be notifed.