Assistant Manager - Balanced Scorecard

This role will work alongside T&PD, HR, communication, learning and OEH colleagues to support the firm in successfully delivering our performance development cycle.

•Support the design and execution of performance development initiatives, including Balanced Scorecard processes

•Assist in analysing data, stakeholder feedback, and existing processes to identify improvement opportunities

•Contribute to developing process documentation, templates, and guidance materials

•Work with HR teams, Performance Managers, and internal stakeholders to support performance cycle activities

•Assist in gathering inputs, coordinating consultations, and tracking actions for ongoing initiatives

•Support resolution of routine queries and issues related to performance development processes

•Assist in delivering communications, guidance notes, and engagement campaigns

•Support preparation of presentations, governance packs, and briefing materials

•Help coordinate and deliver training sessions, briefings, and updates to relevant stakeholders

•Prepare reports and dashboards to track performance cycle progress and effectiveness

•Collaborate with analytics teams to improve data utilization

•Maintain and update documentation and content related to performance development

•Support implementation of process improvements and system enhancements

Participate in governance activities and documentation where required

Experience

•8-11 years of experience of working with talent and/or performance development practices either within a HR/People Team function or as part of services delivered to clients

•External/market awareness and understanding of relevant industry trends and challenges in the talent and performance development space

•Experience of managing stakeholder engagement activities, including producing communication and guidance materials

•Responsible for standalone deliverables that add significantly to the overall success of a project or team

•Experience of designing and rolling out long-term, large-scale Talent or Performance Development programs, policies and frameworks.

Skills required

•Graduate/Post-graduate with a degree in HR/Operations domain from reputed university

•A good degree of IT proficiency, including Microsoft Excel, PowerPoint, Word, SuccessFactors or equivalent HR system

•Critical to this role is the ability to influence and build partnerships with multiple stakeholders at all levels (e.g., Heads of HR, other HR CoEs, HRBPs, Performance Leaders, Performance Managers).

•Excellent verbal and written communication. Able to build a ‘story’ using data insights.

•Excellent data analytics capability, using data to inform and evaluate talent and performance development initiatives.

•Ability to thrive in a fast-paced working environment, with the ability to manage multiple deliverables simultaneously and adapt according to changing business demands

•The ability to be proactive and use initiative: to see what needs to get done and getting it done

•Ability to exercise good judgement in a variety of situations

•Ability to build strong internal networks quickly