Assistant Manager

Primary Purpose:

To be responsible for all daily store operations when operating as the manager-on-duty. To assist the Store Manager in managing all aspects of the retail store by promoting and maintaining customer service. In addition, to be responsible for overseeing the operation of the store to maximize sales and profitability through merchandise, inventory, expense control, human resource management, and managing operating costs and shrinkage.

Essential Duties and Responsibilities:

•Coordinate sales promotion activities and prepare (or lead associates to prepare) merchandise displays and signage.

•Recruit, train, develop, and communicate with all staff and assess performance on a daily, monthly, and annual basis.

•Plan and prepare work schedules to assign associates to specific duties.

•Monitor and order merchandise from distribution center to replenish merchandise in store.

•Ensure compliance of associates with established security, sales, and recordkeeping procedures and practices.

•Address, problem-solve, and resolve customer complaints or inquiries.

•Open and close the store when needed, including security and related duties.

•Manage payroll budget and fiscal responsibilities with corporate office.

•In the absence of the Store Manager, assume all duties of the Store Manager to make appropriate decisions for the daily operations of the store.

Other Duties and Responsibilities:

•May be required to operate a forklift on occasion. Forklift certification will be required and obtained on the job.

•May be required to dispense propane on occasion. Propane certification will be required and obtained on the job.

•Help in departments when needed.

•Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the store floor.•Other duties assigned as needed.