Assistant Manager, IT.Egypt- IT.Operations

• Job Purpose
• Responsible for the effective and efficient delivery of Information technology across the organization. This involves the underlying platform, network and communication services that support the applications and data used to provide information services. The information technology team leader also actively participates in operational work the technology team undertakes

• Key Result Areas
• Planandexecuteanetworkstrategythatisinconformitywiththeshortandlong termbusinessstrategy.

• level of communication to resolve users issues and escalates to DubaiTechnologyTeam.

• Ensurethatrequirementsandprioritiesareproperlydefinedandareinlinewithbusinessneeds.

• Evaluatenewandemergingtechnologies.

• Identifyopportunitiestoexploitthemforbusinessadvantage.

• Preparefeasibilitystudies,timeandcostestimatesandimplementationplans.Identifyrightpartnershipsanddocontractnegotiations.

• Identify consultancy needs and facilitate knowledge transfer consultantstotechnologystaff.

• Develop,administerandcontrolannualbudgetsandresourceplans.Monitorprojectstodesign,testandimplementsystemsIapplications.

• Assign,direct andchecktheworkofsystemsengineersand systemsupport stafftoensurethatbusinesssolutionsareachieved.

• Providetechnicaldirectiontothestafftoensurethatstandardsandproceduresarefollowed.

• Evaluateperformanceofsubordinates'teammembers,makecompensationandbonusdecisions,hireandfireemployees.

• Coordinatetechnicalactivitieswithinternalsupportgroupstofacilitateresolutionof userproblems.

• Knowledge and Experience

• Strong business orientation so that user requirements are comprehended.

• Good oral and written communication skills, ability to articulate network benefits.

• Strong organizational, team building and leadership abilities.

• Project management skills.

• Financial planning skills.

• Strong negotiation skills.

• Training and experience in networking protocols.

• Knowledge of network standards and practices.

• Knowledge and understanding of technologies in his sphere of operation.

• Experience in dealing with users.

• College Degree of equivalent experience.

• 5+ Years of communication and network experience.

The leading financial institution in MENA
While more than half a century old, we proudly think like a challenger, startup, and innovator
in banking and finance, powered by a diverse and dynamic team who put customers first.
Together, we pioneer key innovations and developments in banking and financial services.
Our mandate? To help customers find their way to Rise Every Day, partnering with them through
the highs and lows to help them reach their goals and unlock their unique vision of success.
Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.
We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.

Responsibilities:

• Plan and execute a network strategy that is in conformity with the short and long term business strategy.

• 2nd level of communication to resolve users issues and escalates to Dubai Technology Team.

• Ensure that requirements and priorities are properly defined and are in line with business needs.

• Evaluate new and emerging technologies.

• Identify opportunities to exploit them for business advantage.

• Prepare feasibility studies, time and cost estimates and implementation plans.

• Identify right partnerships and do contract negotiations.

• Identify consultancy needs and facilitate knowledge transfer consultants to technology staff.

• Develop, administer and control annual budgets and resource plans.

• Monitor projects to design, test and implement systems / applications.

• Assign, direct and check the work of systems engineers and system support staff to ensure that business solutions are achieved.

• Provide technical direction to the staff to ensure that standards and procedures are followed.

• Evaluate performance of subordinates' team members, make compensation and bonus decisions, hire and fire employees.

• Coordinate technical activities with internal support groups to facilitate resolution of user problems.

Qualifications:

• Personal Attributes

• Strong business orientation so that user requirements are comprehended.

• Good oral and written communication skills, ability to articulate network benefits.

• Strong organizational, team building and leadership abilities.

• Project management skills.

• Financial planning skills.

• Strong negotiation skills.

• Training and experience in networking protocols.

• Knowledge of network standards and practices.

• Knowledge and understanding of technologies in his sphere of operation.

• Experience in dealing with users.

• College Degree of equivalent experience.

• 5+ years of communication and network experience