Assistant Manager - IT
Assistant Manager - IT at SGS India (Vikhroli, Mumbai): governs IT operations — Active Directory/Microsoft 365 accounts and license management, access reviews, ITSM service-desk quality, and audit compliance (ISO 27001, TISAX, ISMS), plus vendor, training, and stakeholder management. Requires 7-10 years and a B.Sc. IT / B.Tech.
- Compensation
- Not disclosed
- Location
- Mumbai (All Areas)
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 7+ years
- Category
- Not specified
- Posted
Skills
Must have
- Graduate in B.Sc. IT or B.Tech in Information Technology
- 7-10 years of experience
- Hands-on experience with Active Directory / Azure AD
- Hands-on experience with Microsoft 365 administration
- Hands-on experience with ITSM tools (e.g., ServiceNow or equivalent)
- Hands-on experience with quality management and training
- Hands-on experience with IT audits
Nice to have
- High ownership due to audit-critical responsibilities
- Exposure to automation tools (PowerShell, Power Automate)
- Experience in regulated environments (ISO/TISAX)
Full description
Opportunity with SGS India for the position of Assistant Manager - IT | Location - VikhroliCompany Profile: Established in 1878, SGS transformed grain trading in Europe by offering innovative agricultural inspection services. SGS is the world's leading inspection, verification, testing and certification MNC. We are recognized as the global benchmark for quality and integrity. With more than 96,000 employees, we operate a network of more than 2,700 offices and laboratories around the world. We cater quality services to 9 Businesses in India like Consumer & Retail Services, Oil & Gas, Industrial services, AFL, Minerals etc.
Kindly visit our Global Website: www.sgs.com
India Website: www.sgsgroup.inQualification - Graduate in B. SC. IT or B.Tech in Information Technology
Location - Vikhroli
Minimum - 7 - 10 Years
Preferred:
- Role requires high ownership due to audit-critical responsibilities
- Exposure to automation tools (PowerShell, Power Automate, etc.) will be an advantage
- Experience in regulated environments (ISO/TISAX) preferred
Hands-on experience with:
Active Directory/Azure AD, Microsoft 365 administration, ITSM tools (e.g., ServiceNow or equivalent), Quality management and training, IT Audits
Job Description:Primary Responsibilities
- Manage and govern IT operations with a focus on Active Directory (AD) administration, O365 account lifecycle and license management, and end-user compliance.
- Ensure adherence to ISMS, ISO, and internal audit requirements through proper documentation and controls.
- Drive training initiatives, quality assurance, and continuous improvement across IT service delivery.
Specific Responsibilities:Active Directory & Access Management and Operations:
- Manage Active Directory & M365 users, groups, and permissions
- Perform periodic account validation, access reviews, and cleanup activities
- Coordinate with IAM and security teams for audit requirements and maintain accurate, audit-ready access logs and documentation
- Support team with technical guidance on Desktop/Laptop Imaging and build related issues.
- License Management:
- Manage allocation, optimization, and tracking software licenses (e.g., M365, enterprise tools)
- Ensure cost optimization and compliance with licensing agreements
- Generate periodic license utilization reports, review and renewals
- MCS Controls & Audit Compliance:
- Execute IT controls introduced under MCS framework (audit-relevant controls)