Assistant Restaurant & Bar Manager | Petit Crenn Melbourne

Be part of an incredible team in the renowned Three-Michelin starred chef Dominique Crenn's flagship cafe & wine bar in Australia!

Petit Crenn Melbourne is a 40-seat neighbourhood café and wine bar shaped by the soul of France and the energy of Australia. Classic dishes, prepared à la minute, meet thoughtful wines and cocktails, all guided by seasonality and restraint. Beautifully designed and welcoming guests, centrally located in the historic InterContinental Melbourne the Rialto.

Your day to day

• Reporting to the Restaurant manager, you will lead and support the Bar and F&B team to deliver an exceptional guest experience (from Tuesday to Saturday)

• Assist with essential administrative work including labour management (rosters, timesheets / payroll) ordering, and team onboarding and training; and departmental productivity goals.

• Ensure service standards, food quality, and presentation consistently meet brand standards

• Conduct team briefings, allocate duties, and provide on-shift coaching and support

• Monitor guest satisfaction and promptly resolve feedback and service recovery opportunities

• Assist with onboarding, training, and development of Food & Beverage colleagues

• Drive sales through menu knowledge, upselling, and promotional activities

• Maintain high standards of cleanliness, grooming, and workplace presentation

• Monitor stock levels, ordering, stock rotation, and inventory control procedures

• Ensure compliance with food safety, service of alcohol and workplace health and safety requirements

• Work collaboratively with kitchen and hotel teams to deliver seamless service

• Assist the Restaurant Manager with achieving departmental revenue and performance targets

• Complete administrative and operational tasks as required

What we need from you

• Valid and unrestricted work rights in Australia (kindly note: sponsorship is not available for this role)

• Able to independently manage breakfast shifts in a busy cafe style operation.

• 2 years previous experience in a Food & Beverage supervisory or leadership role with a high-end specialty restaurant, bistro, wine bar, or international luxury hotel.

• Previous experience and confidence using appropriate systems for rostering, time and attendance and POS; understanding labour management

• A passion for delivering exceptional guest experiences; training and leading teams

• A true love of good food with ability to inspire passion, enthusiasm and positivity in the team to drive an engaged, winning culture.

• Excellent verbal and written communication skills and the ability to engage well with both the team and guests.

• Demonstrated ability to motivate, coach, and develop team members

• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment

• Sound knowledge of food and beverage service standards and operations

• Experience handling guest concerns and resolving issues effectively

• A high level of attention to detail and commitment to quality

• A valid Victorian Responsible Service of Alcohol (RSA) certification

• Flexibility to work a rotating roster, including evenings, weekends, and public holidays

• Understanding and demonstrated adherence to Australian food standards

• Sound wine and cocktail knowledge; WSET accreditation is desirable.

What we offer

• Paid Birthday Leave

• Enhanced parental leave program

• Proactive paid wellness and mental health days

• Some of the best colleague discounts across IHG Hotels for accommodation and food and beverage

• Perkbox platform access which offers discounts for all your favourite brands and retailers

• Ongoing learning and development opportunities to support your career growth within IHG

• Transfer of entitlements as you move and grow within the IHG family

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including laundry for business attire, impressive room discounts, competitive products & services discounts program.

We give every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

The company is an equal opportunity employer