Assistant Revenue and E-Commerce Manager

How does your working day look like

• Manage the availability of rooms against demand and maximize the property occupancy by applying yield management and e-commerce strategies to elevate the hotel business via direct and indirect channels to ensure optimal business mix driving RevPAR and Direct Digital goals through effective yielding and well-executed strategies and campaigns.

• Monitor reservations and revenue systems and ensure accurate and up-to-date availability rates and inventory across all channels.

• Develops Action Plans to reach daily / monthly / yearly KPIs.

• Completes all rooms forecasting to accurately project demand and pick up for groups and transient both short and long term.

• Maintains records pertaining to market segments transient pace numbers forecasts and other rooms data.

• Coordinate updates/stay restrictions or rate changes to reflect the hotel selling strategy in response to the market demand.

• Records competitive set pricing and yield strategies and completes analysis on the market and its opportunities based upon the competition and previous history.

• Makes sure rate leakages are handled and solved in a timely manner. Use Fornova system to resolve all the rate leakages for all connected partners.

• Develop and implement strategies to optimize room revenue and occupancy levels.

• Analyse market trends competitor pricing and demand patterns to make informed decisions in collaboration with Cluster Director of Revenue Management.

• Monitor and adjust room rates based on market conditions and demand fluctuations in collaboration with Cluster Director of Revenue Management.

• Makes sure rate plans are correctly indexed / loaded and distributed to all channels

• Utilize revenue management tools and systems to forecast demand and maximize revenue potential.

• Analyse data to identify trends opportunities and areas for improvement.

• Provide insights and recommendations to the management team based on analysis.

• Group rate evaluation of high demand exhibitions.

• Prepares the weekly RevMax meetings and ensures completion of slides by all allied departments.

In collaboration with appointed Agency and Regional E-Commerce Team:

• Measure/evaluates hotel performance SEO SEM and PPC Campaigns

• Continuously optimize content (across all languages) - Ensure efficient use of researched keywords and recommends data-driven amends

• Review and monitor the content and search engine ranking of competitors websites and react appropriately to maintain competitiveness.