Assistant Salon Manager
- Compensation
- Not disclosed
- Location
- Columbus, OH
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 2+ years
- Category
- Not specified
- Posted
Must have
- Commitment to Kenneth’s Salon + Spas brand and the ability to model and reinforce our culture every day
- Availability to work 40 hours per week with open availability to meet the needs of our guests and business, including evenings, weekends, and 2–3 Saturdays per month
- 2–3 years of customer service experience required; previous leadership experience in a salon, spa, retail, hospitality, or other service environment preferred
- Passion for guest care, employee development, and ongoing professional growth
- Strong communication, coaching, and interpersonal skills
- Excellent customer service and conflict resolution abilities
- Strong organizational and problem-solving skills
- Detail-oriented with the ability to manage multiple priorities in a fast-paced environment
- Proficiency with salon scheduling software and basic computer systems preferred
Full description
Assistant Salon ManagerFull-time 40 hours per weekStarting pay is $20.67 per hour
Are you a beauty and service expert who believes that "Everyone Deserves to Feel Beautiful"? Are you looking to share your expertise with an organization that believes in its employees and lives its core values of Believe, Grow, Care, and Community every day?
Kenneth's Salon + Spas is currently looking for dedicated beauty professionals to join our team as a Full-Time Assistant Salon Manager. This opportunity is designed for individuals who want more than a job—for those who want to grow as leaders within a respected, established, and forward-thinking organization.
As Employee Owners, our Assistant Salon Managers at Kenneth's are surrounded with support in all day-to-day operations as they develop leadership skills, inspire high-performing teams, deliver exceptional guest experiences, and support salon operations. In this role, the Assistant Salon Manager partners with the Salon Manager to coach and develop Service Providers and Guest Service Associates, uphold Kenneth's brand standards, and ensure an exceptional experience for every guest.
This is a full-time, on-site position.Responsibilities include:
- Supporting all Service Providers and Guest Service associates in delivering a luxury experience for every guest
- Assisting the Salon Manager with the daily operations of the salon
- Supervising, coaching, and motivating Service Providers and Guest Service associates
- Leading by example to create an exceptional guest experience through outstanding service and hospitality
- Supporting hiring, onboarding, training, and ongoing development of salon team members
- Coaching employees to achieve individual and team performance goals
- Assisting with scheduling, productivity, and daily operational needs
- Ensuring Kenneth's Brand Standards, Dress Code, Company Policies, and Procedures are consistently followed
- Addressing guest questions and concerns with professionalism and care to ensure guest satisfaction
- Supporting salon retail initiatives by coaching the team on product recommendations and sales
- Assisting with inventory management and maintaining a clean, organized, and welcoming salon environment
- Other duties assigned based on the needs of the business
Qualifications:
- Commitment to Kenneth’s Salon + Spas brand and the ability to model and reinforce our culture every day
- Availability to work 40 hours per week with open availability to meet the needs of our guests and business, including evenings, weekends, and