Assistant Store Manager: Dover, DE

Job Purpose:

• The Assistant Store Manager at Costellos Ace plays a crucial role in supporting the Store Manager in the daily operations of the store. This position is responsible for ensuring excellent customer service, maintaining store standards, and driving sales to meet company goals. The Assistant Store Manager is expected to lead by example, fostering a positive work environment and motivating staff to achieve their best performance.

Key Responsibilities:

• Assist the Store Manager in overseeing all aspects of store operations, including inventory management, staff scheduling, and customer service.

• Ensure that the store meets its sales targets by implementing effective sales strategies and monitoring performance metrics.

• Provide exceptional customer service, addressing customer inquiries and resolving issues promptly and professionally.

• Support the recruitment, training, and development of store staff to ensure a skilled and motivated team.

• Maintain store standards by ensuring cleanliness, organization, and adherence to company policies and procedures.

• Collaborate with the Store Manager to plan and execute promotional events and marketing initiatives.

• Monitor stock levels and coordinate with suppliers to ensure timely replenishment of inventory.

• Analyze sales data to identify trends and opportunities for growth, providing insights and recommendations to the Store Manager.

• Foster a positive and inclusive work environment, encouraging teamwork and collaboration among staff members.

• Act as a point of contact in the absence of the Store Manager, ensuring continuity in store operations.