Assoc Director, Coaching & Professor of Instruction (Rank TBD)

Department: Educ Master of LOC Prog

Salary/Grade: EXS/9

_Target hiring range for this position will be between $95,000-$120,000 per year. Offered salary will be determined by the applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data_

Job Summary:

NORTHWESTERN UNIVERSITY'S Master of Science in Learning and Organizational Change (MSLOC) program invites applicants for a senior administrator and non-tenure track faculty appointment to lead our coaching certificates and related courses across our master’s and executive programs in learning and organizational change. We seek a scholar-practitioner who will serve as the lead faculty member and administrator in the department for our Organizational and Leadership Coaching Certificate (OLCC), Executive Learning and Organizational Change (ELOC) Coaching certificates, and related curriculum. This position requires expertise grounded in the applied behavioral sciences, particularly in psychology, cognitive science, learning science, and organizational behavior. Possible areas of scholarly focus might include: human development; transition management; evidence-based approaches to leadership development; cross-cultural leadership and coaching competencies; technology use in coaching and learning; or, other areas relevant to organizational and leadership coaching.

MSLOC and ELOC courses are taught on evenings and weekends, utilizing a range of technologies to engage students during and between class meetings. The Associate Director will play a key role in our programs by participating in program strategic planning, curriculum design, promotion/recruitment, student advising (Capstone, OLCC, and ELOC), adjunct faculty development, and by actively engaging with students and alumni in our community. Our coaching programs have a robust community and network of practitioners that this position will support. Successful applicants will be extraordinary teachers and mentors. They will bring not only deep knowledge of coaching as it relates to learning and organizational change, but also passion in their desire to convey that knowledge to our students in the classroom (whether that be in-person, hybrid, and online) and by creating environments that motivate members of our community to engage, collaborate, learn, and apply their learning to their careers and for the benefit of our society.

Specific Responsibilities:

_Strategic Planning:_

• Works with the Executive Director and senior leadership to define, execute and deliver on the strategic direction and mission of MSLOC, ELOC, and MOD. Responsible for the overall strategy and design of the Organizational & Leadership Coaching Certificate (OLCC) for MSLOC and the ELOC coaching curriculum; ensures the program design meets learning needs and objectives. Evaluates programs with the Executive Director, reviewing program effectiveness, budgets, and long-term plans to ensure viability and alignment with the MSLOC/ELOC vision and objectives. Supports the MarComm team in pursuing new and improved strategies for student recruitment and marketing for the OLCC and ELOC coaching courses. Establishes and maintains strategic relationships with coaching industry professional and certifying organizations (e.g., GSAEC, ICF, BCC, EMCC, etc.), and oversees initiatives to ensure program alignment with industry standards.

_MSLOC Instruction and Advising:_

• Teaches a course load of approximately two MSLOC graduate-level courses (or equivalent combination of co-instruction with another MSLOC faculty member) as scheduled annually with the Executive Director, including teaching/advising students through the MSLOC Capstone sequence. Provides supplemental advising support for any students who need help with their Capstone projects, including those students who fall behind or out of sequence with their assigned advisors. Researches and recommends new or updated course materials and incorporates new content, activities and/or pedagogical approaches designed to meet MSLOC teaching and learning objectives.

_Coaching Program Development and Administration:_

• Provides overall leadership for the OLCC and ELOC coaching certificate programs. Works with the Executive Director to design the curriculum. Develops and oversees instruction and quality of coaching courses and certification requirements. Serves as the primary resource for MSLOC and ELOC Coaches, faculty and teaching assistants in meeting quality standards for our coaching courses and certification. This includes working with faculty to help them design and prepare their courses as well as reviewing course materials/assignments/grading to ensure consistency and quality in course delivery. Collaborates with Academic Services to lead onboarding and training for new MSLOC/ELOC Coaches and faculty who teach coaching courses, facilitating regular meetings to align instruction and coaching with program and student needs. Works with external credentialing organizations to enable students to receive credit for their coaching coursework. Establishes and leads partnerships with organizations to provide coaching opportunities for our students and to promote our coaching programs.

_OLCC/ELOC Coaching Program Management and Facilitation:_

• Serves as a primary resource for students and faculty who participate in OLCC and ELOC coaching courses. Designs, develops and delivers resources (e.g., coaching hub site), surveys (e.g., course/onsite feedback surveys, coaching client feedback surveys), and workshops (e.g., the OLCC orientation program; ELOC Coaching workshops). Serves as a lead instructor for the ELOC “Level 1 Coaching Certificate” courses, and collaborates with faculty to design and evaluate additional coaching courses/workshops. Works with the Director of Academic Services to develop and maintain online resources that support OLCC and ELOC. Actively monitors and/or generates posts in online forums, LOC blogs, LinkedIn, and coaching sites to facilitate learning about coaching, connect members with each other, answer questions, and build community. Works with Admissions, Enrollment, and Advising staff to ensure course registrations and student records are accurate and to confirm eligibility for certificates. Maintains the MSLOC/OLCC/ELOC Certified Coaches Directory.

_OLCC Advising and Coaching Oversight:_

• Provides Student Services team with input on academic advising resources to support OLCC students and program planning. Collaborates with the Student Services/Career Development teams to update the Canvas sites for ILPs, communications, and to assist with arrangements with MSLOC Coaches to provide ILP coaching for students. Arranges peer coaching assignments for relevant courses (e.g., MSLOC 453, MSLOC 454, MSLOC 410), and facilitates communication/feedback between the students and coaching faculty in these courses. Provides input to the career services team to create the ILP Workbook survey and summary reports to help improve the curriculum and student services. Consults with Student Services/Career Development teams to align coaching services and related programming with OLCC/ELOC coaching frameworks and philosophy.

_Student Recruitment and Admissions:_

• Collaborates with SESP MarComm and Admissions/Recruitment teams to design and deliver information sessions for OLCC and ELOC coaching programs, and provides input on designing and implementing OLCC and ELOC marketing initiatives and communications. As needed, answers questions from prospective students about coaching program options, and interviews and counsels prospective students. Serves on the MSLOC/MOD admissions committee to evaluate applications and make admission recommendations.

_Research & Scholarship:_

• Continues to develop and pursue research related to coaching and LOC. Writes and conducts research to stay active in the field.

_Miscellaneous_

_Performs other duties as assigned._

Applicants should submit the following application materials:

• Cover letter outlining professional and teaching experience related to the areas of focus described above
• Current CV

Minimum Qualifications: (Education, experience, and any other certifications or clearances)

• Candidates must have a Ph.D. or Ed.D. in a related field (e.g., I-O psychology, organizational behavior, organizational development, sociology, etc.) and demonstrated excellence in teaching. Applicants should have experience as a coach practitioner, with coach-specific training and certification (preferably with EMCC or ICF). The ideal candidate will maintain or develop a program of scholarly research in addition to serving as a faculty member and administrator.

• 3-5 years work experience in a business/consulting/coaching setting. Experience with professional/management coaching. Experience teaching graduate-level courses in the areas of learning/development, personality, team dynamics and organizational performance. Must have evidence of strong graduate-level instruction skills at an accredited higher-education institution. Familiarity with coaching industry standards for certification and institutional accreditation for coaching certification and/or continuing education credit.

Minimum Competencies: (Skills, knowledge, and abilities.)

_Collaboration_

• Facilitates open and effective communication, cooperation and teamwork within and outside of one's own team; respects the needs and contributions of others.

_Collegiality_

• Being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment.

_Computer Proficiency_

• Successfully uses multiple software programs independently. Software may include Microsoft Office, applications such as PowerPoint, Word, Excel, and Access, email, web browsers, and Peoplesoft.

_Communication-Oral and Written_

• Communicates effectively one-to-one, in small groups and in public speaking contexts; writes precise, well-organized emails, letters and proposals while using appropriate vocabulary and grammar.

_Customer Focus_

• Regularly monitors customer satisfaction; provides suggestions to improve quality and value to the customer.

_Dependability_

• Effectively performs duties and responsibilities; displays attention to detail; supports organizational policies; anticipates demands/pressures of assignments and adjusts accordingly.

_Efficiency_

• Effectively performs duties and responsibilities; displays attention to detail; supports organizational policies; anticipates demands/pressures of assignments and adjusts accordingly.

_Judgment_

• Demonstrates logic, rationality and objectivity; shows common sense; uses all available information to make educated decisions.

_Organization_

• Plans, organizes and schedules in an efficient, productive manner; anticipates contingencies and pays attention to detail; targets projects or initiatives that require special attention and focuses on key tasks when faced with limited time and/or resources

_Team Player_

• Seeks to build collaboration by encouraging trust, mutual respect and shared purpose among various participants in an engagement.

Preferred Qualifications: (Education and experience)

• 5-10 years of coaching, consulting or management experience. Certified in Hogan Assessments Leadership Forecast Series.

Finalists also will be asked to:

• Submit three letters of reference to the search committee

• Deliver a short webinar to demonstrate teaching and facilitation skills

• Provide one-on-one coaching to a member of the search committee

• Review and provide written feedback on a coaching session recording

For more information about the School of Education and Social Policy see [www.sesp.northwestern.edu](https://www.sesp.northwestern.edu).

About Northwestern and the MSLOC Program

Northwestern University is one of the world’s leading research centers, a top-ranked choice for graduate and undergraduate study across the arts and sciences, and a leader in professional education. The School of Education and Social Policy (SESP), ranked #2 Education school by US News & World Report, has approximately 500 undergraduates and 300 graduate students. The MSLOC Program ( [http://www.sesp.northwestern.edu/masters-learning-and-organizational-change/](https://sesp.northwestern.edu/graduate-professional/learning-and-organizational-change/ms-learning-organizational-change/)) is the largest of the three professional graduate degree programs offered by SESP. We teach our community of over 120 full-time and part-time graduate students how to be effective leaders of learning and change in complex environments across a wide range of industries. The MSLOC curriculum is built around our pillars of learning & performance (individual, team and organizational learning and effectiveness), change & design (strategic change management, designing change, leading global change), networks & strategy (organization design, culture, engagement, knowledge creation and sharing, strategic thinking) and research & practice (research methods, measurement, analysis, consulting, and coaching). MSLOC classes and events are held in the evenings and on weekends, taught primarily in hybrid format. Our students have an average of 12 years of work experience, and we draw students from across the United States through our innovative hybrid course design. Our students pursue full master’s degrees as well as graduate certificates in Organizational & Leadership Coaching, Designing for Organizational Effectiveness, Leading Equity and Inclusion in Organizations, and Leading AI-Powered Organizational Change. Most of our students are employed by corporations and consulting firms, specializing in organizational development and effectiveness, change management, talent management, and other human-centric roles.

_Benefits:_

_At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at_[_https://www.northwestern.edu/hr/benefits/index.html_](https://www.northwestern.edu/hr/benefits/index.html "https://www.northwestern.edu/hr/benefits/index.html")_to learn more._

_Work-Life and Wellness:_

_Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities and adopt and maintain healthy lifestyles._

_We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care__. Visit us__at_[_https://www.northwestern.edu/hr/benefits/work-life/index.html_](https://www.northwestern.edu/hr/benefits/work-life/index.html) _to learn more._

_Professional Growth & Development:_

_Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at_ [_https://www.northwestern.edu/hr/learning/index.html_](https://www.northwestern.edu/hr/learning/index.html) _to learn more__._

_Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s_[_non-discrimination statement_](https://www.northwestern.edu/civil-rights-office/about/statements/non-discrimination-statement.html)_. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View_ [_additional information on the accommodations process_](https://www.northwestern.edu/equal-opportunity-access/accommodation/disability.html) _._

_#LI-AO1_