Associate, Business Analyst (One year contract)
The Business Analyst will support digital transformation initiatives for insurance partnership distribution by gathering requirements, managing project documentation, and coordinating UAT. This role acts as a liaison between business stakeholders and IT teams, requiring expertise in insurance operations and Agile methodologies.
- Compensation
- Not disclosed
- Location
- Hong Kong
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 5+ years
- Category
- Business analysis
- Posted
Skills
Must have
- Bachelor's degree in Business Administration, Information Systems, Computer Science, Insurance, Finance, or related discipline
- Minimum 5 years of hands-on Business Analyst experience within the insurance industry
- Experience in Life Insurance business, products, operations, and system implementation projects
- Experience in requirements gathering, business process analysis, solution design support, UAT management, and stakeholder engagement
- Understanding of insurance core systems, digital platforms, CRM solutions, APIs, and data integration concepts
- Understanding of Agile delivery methodologies including Scrum and Kanban
- Experience writing user stories, defining acceptance criteria, and managing product backlogs
- Familiarity with Agile tools such as Jira, Confluence, or Azure DevOps
Nice to have
- Experience supporting Partnership Distribution, Bancassurance, Broker, Affinity, or Digital Distribution channels
Full description
About us
Appnovation is the AI Product Company. Headquartered in Vancouver, Canada, with teams around the world, Appnovation builds AI products, delivers enterprise AI and digital solutions, and co-invests with clients to bring new AI products to market.
Open source has been the foundation of Appnovation's work since 2007, and it remains the foundation underneath every AI product the company builds today. Appnovation teams work with organizations in highly regulated industries, including global leaders such as Pfizer, Google and AstraZeneca, to help them adopt AI they can govern and own.
The Business Analyst (BA) will support the delivery of strategic digital and business transformation initiatives for Partnership Distribution. The role serves as a key liaison between business stakeholders, IT teams, operations, compliance, finance, product management, and external business partners (e.g., banks, virtual banks, brokerages). Our goal is to achieve a true balance between quality, client satisfaction, efficiency, success, and profitability. This position requires availability to **5 days a week in-client office - Hong Kong based.
The BA is responsible for eliciting, analyzing, documenting, and validating business requirements, supporting solution design, coordinating testing activities, and facilitating successful project implementation. The role will contribute to the delivery of digital sales journeys, partner integrations, customer engagement capabilities, and operational enhancements that drive business growth while ensuring regulatory compliance.
Key Responsibilities
Business Analysis & Requirements Management
- Conduct requirement gathering workshops with business stakeholders, IT teams, and external partners.
- Analyze and document business requirements, user stories, business rules, process flows, and functional specifications.
- Facilitate requirement walkthroughs and solution discussions.
- Manage requirement traceability throughout the project lifecycle.
- Support backlog prioritization and requirement clarification activities.
Process, Gap & Impact Analysis
- Conduct as-is and to-be process analysis.
- Assess impacts on business processes, operational workflows, systems, data flows, controls, and regulatory requirements.
- Identify risks, dependencies, assumptions, and implementation considerations.
- Collaborate with business and IT teams to define optimal business solutions.
Project Delivery & Stakeholder Management
- Manage and coordinate project deliverables, timelines, dependencies, and stakeholder communications.
- Work closely with business users, IT teams, vendors, and external partners.