Associate Client Success Manager - Retail Media

Inmar Intelligence is seeking an Associate, Client Success Manager – Retail Media to support the execution and growth of retail media programs across our Consumer Packaged Goods (CPG) client portfolio.

This role is designed for an early-career professional who is ready to build deeper expertise in retail media, client success, and data-driven marketing. The Associate CSM will work closely with Client Success leaders, Sales, Media Operations, Analytics, and other cross-functional partners to support clients throughout the campaign lifecycle—from planning and activation through optimization, reporting, and post-campaign insights.

The ideal candidate is highly organized, curious, analytical, and client-focused, with a foundational understanding of digital advertising, retail media, shopper marketing, or account management. This individual should be comfortable working with data, managing multiple priorities, communicating with clients and internal teams, and taking increasing ownership as their knowledge and experience grow.

Client & Campaign Support

• Support the day-to-day management and execution of retail media campaigns across assigned clients

• Coordinate campaign timelines, deliverables, and internal handoffs to help ensure accurate and timely execution

• Partner with Client Success Managers and cross-functional teams to support campaign launches, optimizations, and reporting

• Monitor campaign progress and performance, escalating risks or issues when appropriate

• Assist with client communications, status updates, meeting preparation, and follow-up

• Maintain accurate documentation of client priorities, campaign decisions, action items, and next steps

• Develop increasing ownership of client and campaign responsibilities as experience and expertise grow

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Retail Media Strategy & Planning

• Support the development of media recommendations aligned with client objectives and campaign goals

• Assist with audience, channel, and activation recommendations using available shopper, retail, and behavioral insights

• Develop familiarity with retail media channels, platforms, audiences, and measurement approaches

• Support proposal development and RFP responses by gathering data, insights, and relevant recommendations

• Research client categories, competitive activity, and retail media trends to inform planning

• Partner with senior team members to translate client objectives into actionable media plans

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Performance, Reporting & Insights