Associate Director - Customer Technology Advisor, Security
- Compensation
- Not disclosed
- Location
- Tokyo, Japan
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Not specified
- Posted
Skills
Nice to have
- • 5+ years of experience selling technical services to customers across multiple industries • Knowledge of or certifications in adjacent technology domains such as Applications, Data & AI, Cloud, Digi
- Being You
- The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people
- What You Can Expect
- Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are though
- Get Referred!
- If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Full description
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The RoleYour role
This is a solution sales/pre-sales role requiring technical expertise to understand customers’ business and technology challenges and propose optimal technology solutions, primarily in Security and Resiliency. You will collaborate with Kyndryl Consult Partners, Customer Partners, and Delivery teams, supporting opportunities from creation and proposal development through pre-sales and the transition to delivery. Combining technical expertise with business acumen, you will serve as a trusted advisor and deliver meaningful value to customers.
What you will do
- Understand customers’ business and technical requirements and propose solutions focused on Security and Resiliency
- Collaborate with Customer Partners, Kyndryl Consult Partners, and Delivery teams to drive opportunity creation and proposal activities
- Support consulting, advisory, and architecture activities across Sales, Pre-Sales, and Delivery
- Demonstrate solution value through presentations, demonstrations, proofs of concept (PoCs), and prototypes
- Coordinate the end-to-end pre-sales process and ensure quality and compliance requirements are met
- Collaborate with internal and external stakeholders and build relationships with alliance partners to co-create solutions
- Support proposals and opportunities from an end-to-end perspective that encompasses adjacent technology domains
Who You AreRequired skills and experience
- Deep knowledge of service offerings and technical solutions, including those in Security and Resiliency
- Experience translating technical expertise into proposals and solutions tailored to customer challenges and needs
- Experience in consultative sales, solution sales, or pre-sales
- Strong communication skills to structure complex business and technical requirements, build stakeholder alignment, and advance proposals
- Strong coordination and execution skills to collaborate with multiple internal and external stakeholders and drive opportunities forward
- External certifications demonstrating expertise in technology or solutions, or equivalent knowledge and achievements
Preferred skills and experience
- 5+ years of experience selling technical services to customers across multiple industries