Associate Director, Digital Marketing, Office of Alumni Relations
- Compensation
- Not disclosed
- Location
- Baltimore, MD, United States
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Marketing
- Posted
Skills
Must have
- Bachelor's degree in a related field.
- Five years of related experience.
- Additional education may substitute for required experience and additional related experience may substitute for required education permitted by the JHU equivalency formula beyond high school diploma/
Nice to have
- Experience managing multi-channel communications campaigns and audience segmentation strategies; CRM systems (e.g. Salesforce); email marketing + marketing automation platforms (e.g. Salesforce Market
- Salesforce + Salesforce Marketing Cloud; Website development tools (e.g. Drupal, WordPress); Design tools (e.g. Canva, Adobe Suite); text-based marketing platforms (e.g. Scale to Win)
- Attendance at Alumni Weekend (Spring) and Leadership Weekend (Fall) as well as occasional attendance at other signature events is required
Full description
The Associate Director, Digital Marketing is responsible for the communications, marketing, and public affairs functions for a relatively small to moderately complex department or center and typically supervises a team. The Associate Director, Digital Marketing will shape and advance the communications strategy, messaging, and brand for local, state, national, and/or international audiences.
Working collaboratively across Alumni Relations and university partners, the Associate Director shapes audience-centered marketing strategies, oversees integrated campaign planning, and develops data-informed approaches to alumni engagement across the full alumni lifecycle. This position serves as a key advisor to Alumni Relations leadership on marketing strategy, promotion performance, audience development, and marketing best practices.
The Associate Director of Digital Marketing serves as the strategic lead for integrated marketing initiatives within the Central Office of Alumni Relations and the Johns Hopkins Alumni Association (JHAA). This role is responsible for developing and executing comprehensive marketing strategies that advance alumni engagement, strengthen brand visibility, and drive measurable outcomes across signature events, lifelong learning programs, and career engagement initiatives.
Specific Duties & Responsibilities:
- Develop and implement creative, broad, tactical communication and/or marketing plans and approaches (e.g., online or print media, giveaways, radio/television) to increase visibility of the area’s programs and initiatives.
- Participate in strategic planning and assist in defining and formulating key messages and identifying overall communication and marketing approaches.
- Provide consultation and advice to program leadership on a variety of communications and marketing needs.
- Write and edit communication and marketing materials, including speeches, presentations, news releases, etc. on behalf of area leadership.
- May have media responsibility for media contact based on overall needs of the area and the internal resources available.
- Manage the communications and marketing team within area of oversight, including supervision of non-exempt and/or exempt staff.
- Provide vision, leadership and counsel for communications and marketing efforts, including overseeing an integrated communications plan.
- Create original content such as web content and e-newsletters across a variety of platforms, based on the overall needs of the area and the internal resources available.
- Formulate and manage a comprehensive media relations strategy and program at the local, state and national levels to garner coverage in print, television, radio, online and social media outlets, in collaboration with other internal resources.
- Provide fiscal oversight of internal and external stakeholder communications, marketing, and media plans.