Associate Director, Field Medical Capability Development & Training
- Compensation
- Not disclosed
- Location
- Not listed
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Not specified
- Posted
Skills
Must have
- Advanced scientific degree required (PharmD, MD, PhD, NP, or PA preferred)
- Minimum of 6 years of work experience in Pharma/Biotech industry, with 3 years minimum in a capability/training role for cross-functional field force
- Demonstrated experience coaching or developing field medical teams, such as onboarding, capability building, or scientific training
- Strong understanding of field medical operations, including insights gathering, KOL engagement, and compliant scientific exchange
- Strong scientific and business acumen with ability to translate complex science into clear, credible, field-ready content
- Experience implementing adult learning principles to effectively educate adults with different backgrounds and learning styles
- Experience using data analytics to measure qualitative and quantitative impact of medical activities
- Proven ability to design and deliver training programs for field medical teams (scientific, communication, soft skills, systems)
- Experience with competency frameworks, capability assessments, and continuous development plans
- Strong facilitation skills and comfort leading workshops, simulations, and coaching sessions
- Exceptional written and verbal communication skills; proven success in cross-functional collaboration
Full description
The Associate Director, Field Medical Capability Development & Training is a key leader in driving field scientific, clinical and operational excellence. This role is responsible for the strategic design, development, and continuous enhancement of training programs, and capability-building initiatives that enable Medical Science Liaisons (MSLs) to deliver best-in-class strategic scientific engagement, omnichannel communication and compliant field operations.
The position requires close collaboration with the therapeutic area Medical Directors, Scientific Communications teams, and Field Leadership to ensure all materials and learning programs align with Medical Affairs priorities and comply with regulatory and governance standards.
Key Responsibilities
Onboarding and Capability Development
- Onboarding: Design and deliver comprehensive curricula for new hires, covering disease state knowledge, product data and company SOPs
- Continuous learning: Develop/coordinate ongoing training programs for scientific updates, soft skills (e.g. communication, emotional intelligence) and compliance
- Skill Assessment: Implement competency frameworks and conduct ride-alongs or field visits to coach MSLs on their scientific engagement techniques
- Digital/Technology: Leverage digital tools, e-learning platforms and AI-Driven simulators to enhance retention
Operational Excellence and Standards
- Strategic Alignment: Train MSLs to translate global medical affairs priorities into actionable field medical plan and tactics
- Process Optimization: Guide and train field team to standardize key actions (e.g. territory planning, HCP segmentation and engagement models)
- Field Tool Management: Lead development and optimization of field systems, including CRM platforms (i.e. Veeva) and digital engagement tools
- Best Practice Sharing: Create forums to share successes and ensure consistency across different therapeutic areas
Cross-Functional Collaboration
- Internal Cross-functional Liaison: Act as primary advocate for field team when working with Clinical Development, Commercial and Market Access departments
- Launch Readiness: Prepare field teams for product launches, ensuring they have necessary scientific materials and engagement strategies when needed
Performance Measurement and Analytics
- KPI Development: under guidance of Field Medical Excellence Lead and in collaboration with Field Directors, defining both qualitative (e.g. number of interactions, congress attendance) and qualitative (e.g. quality of insights, knowledge shifts in KOLs) metrics