Associate Director of Enterprise Applications (55847)

The Associate Director of Enterprise Applications will serve as Claflin University’s enterprise subject matter expert (SME) for Jenzabar and related enterprise systems and services. The position will provide strategic leadership for the implementation, administration, optimization, integration, and continuous enhancement of the Jenzabar Enterprise Resource Planning (ERP) environment across the University. The Associate Director of Enterprise Applications will serve as the primary functional and technical administrator for Jenzabar and related enterprise systems, ensuring the reliability, integrity, security, and effective utilization of institutional data and business processes. The position will work collaboratively with academic and administrative departments to assess business needs, improve workflows, implement system enhancements, and ensure that enterprise applications effectively support the University’s operational and strategic objectives.

The Associate Director will also provide leadership in system governance, configuration, data integrity, integrations, user access and security, testing, troubleshooting, vendor coordination, documentation, and ongoing system support. The position will identify opportunities to leverage technology to improve operational efficiency, strengthen data management, enhance the user experience, and support informed institutional decision-making. Participate in institutional technology planning and enterprise applications strategy initiatives, ensuring alignment with the University’s strategic goals and operational priorities. Perform other duties as assigned in support of the University’s enterprise technology and operational objectives.