Associate Director of Financial Aid (54963)

Associate Director of Financial Aid will report to the Director of Financial Aid and assist in managing and supervising the daily The operations of the department/division in alignment with the business and strategic objectives of the University. The Associate Director will operate from a data-informed and equity-focused approach to enhance student access and enrollment in collaboration with multiple internal and external stakeholders. Assumes responsibility for assisting in the management of all facets of the Financial Aid operation and providing oversight for the administration of federal, state, institutional, and outside financial aid programs in accordance with all applicable regulations. The Associate Director will coordinate and manage all state programs to include SCTG, SC HOPE, LIFE, and Palmetto Fellows, oversee the awarding for incoming freshmen and transfers and the Financial Aid Satisfactory Academic Progress Appeals, counsel and advise all students who are approved and denied, and conduct audits of state awards. Serves as Coordinator of the South Carolina Tuition Grants Program and all scholarships from the Commission on Higher Education and accepts accountability for the actual transcript verification of eligibility which must be completed in order to request funding from the state agencies. The SCTG program has an estimated funding of $2.9 million and over 1100 students annually. The CHE programs have an estimated funding of $2.5 million and an estimated 550 students annually. Assists in the development of presentations related to student financial aid information and conduct workshops for staff, high schools, and the community. Performs other duties as required to support the mission of the University and to ensure 100% customer satisfaction.