Associate Director - Operations Transformation Lead
- Compensation
- Not disclosed
- Location
- London, London, United Kingdom
- Work setup
- Not specified
- Seniority
- Lead
- Employment
- Not specified
- Experience
- Not specified
- Category
- Not specified
- Posted
Skills
Nice to have
- •Experience within a private equity-backed portfolio company.
- •Exposure to value creation or post-acquisition transformation programmes.
- •Experience in high-growth or investor-led environments.
- •Experience presenting to boards or executive committees.
- •Knowledge of financial services or professional services operating models.
- •Relevant qualifications in programme delivery, operational excellence, finance or business management.
- Functional Expertise
- Candidates are likely to bring deep experience in one or more of the following areas:
- •Operational Management and Business Operations.
- •Programme and Project Delivery.
- •Technology and IT Infrastructure Transformation.
- •Finance Operations.
- •HR Operations and People Services.
- •Shared Services and Corporate Functions.
- •Service Delivery and Customer Operations.
- •Process Improvement and Operational Excellence.
- Whilst candidates are not expected to be specialists in every function, they should understand how changes in one area impact other parts of the business and be able to work effectively across functio
- Skills & Attributes
- •Hands-on, pragmatic and delivery focused.
- •Strong understanding of operational interdependencies.
- •Excellent stakeholder management and influencing skills.
- •Strong dependency management and problem-solving capability.
- •Commercially minded with sound business judgement.
- •Analytical, structured and outcome focused.
- •Comfortable operating in fast-paced environments.
- •Able to simplify complexity and drive action.
- •Collaborative, resilient and low ego.
- •Strong PowerPoint communication and storytelling skills.
- Measures of Success
- Success in the role will be demonstrated through:
Full description
We are seeking an experienced Transformation Lead to drive operational transformation across a financial or professional services organisation.
The successful candidate will have experience delivering cross-functional change across core functions including HR, Finance, Delivery, Commercial, Operations and Technology. They will understand operational interdependencies, assess improvement opportunities and work directly with leaders to implement practical, sustainable change.
This is a hands-on delivery role rather than a governance or PMO position. The role requires someone who can identify issues, evaluate options, manage dependencies and personally drive implementation to achieve measurable business outcomes.
Experience within a private equity-backed portfolio company, value creation environment or operational transformation function is highly desirable..
Key responsibilities
Operational Transformation
•Lead operational improvement initiatives across multiple business functions.
•Assess operational challenges, identify opportunities and develop practical solutions.
•Understand end-to-end processes and manage impacts across functions.
•Support process improvement, organisational effectiveness and operating model changes.
•Drive measurable improvements in operational performance, efficiency and scalability.
•Partner with functional leaders to embed sustainable change.
Transformation Delivery and Execution
•Translate business priorities into actionable transformation initiatives.
•Lead delivery from problem definition through implementation.
•Evaluate options, assess impacts and support decision making.
•Manage cross-functional dependencies, risks and delivery challenges.
•Coordinate activity across multiple workstreams and stakeholders.
•Remove obstacles and maintain momentum to ensure successful outcomes.
•Track benefits and intervene where delivery or outcomes are at risk.
Commercial and Value Creation
•Develop business cases and value realisation plans.
•Identify opportunities to improve efficiency, productivity and performance.
•Analyse operational and financial data to support decision making.
•Quantify benefits and monitor delivery of outcomes.
•Ensure recommendations are commercially viable and operationally practical.