The Hackett Group
Associate Manager - Oracle Sales Support
- Compensation
- Not disclosed
- Location
- Telangana, India
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Sales
- Posted
Skills
Must have
- Salesforce proficiency
- Research and analytical thinking
- Data-driven decision making
- Attention to detail
- Process discipline
- Communication and stakeholder management
- Reporting and dashboard development
Nice to have
- Experience supporting consulting, technology, professional services, or enterprise sales organizations
- Understanding of B2B sales processes and pipeline management
- Experience with CRM platforms beyond Salesforce
- Exposure to account-based selling and target account planning
- Experience identifying market opportunities through data analysis and research
- Knowledge of sales forecasting and pipeline management best practices
- Bachelor’s degree in Business Administration, Marketing, IT, or a related field
- MBA or equivalent qualification is a plus ability to work in a fast-paced environment with shifting priorities and tight deadlines.
- Experience in CRM- Salesforce application is a major plus.
- The ideal candidate for this job is smart, analytical, detail-oriented, and eager to grow. They enjoy working with data, conducting research, improving processes, and helping sales teams operate more
Full description
Primary ResponsibilitiesSalesforce Operations & CRM Management
- Maintain Salesforce data integrity and overall CRM hygiene
- Monitor opportunity progression through pipeline stages
- Ensure opportunities are updated with accurate status, timelines, next steps, and forecast information
- Identify stale opportunities and proactively coordinate updates with sales teams
- Support pipeline reviews, forecast preparation, and sales reporting activities
- Create and maintain dashboards, reports, and performance tracking metrics
- Analyze CRM data quality and recommend process improvements
- Document and standardize sales operations processes
Sales Intelligence & Research
- Conduct company, industry, and market research to support account planning
- Leverage company intellectual property, AI platforms, and internal knowledge assets to generate account insights
- Prepare briefing materials, account profiles, and sales meeting support documentation
- Monitor industry trends, competitive developments, and relevant market events
- Support account prioritization efforts and target account analysis
- Identify whitespace opportunities and growth areas under sales leadership direction
Sales Support & Process Management
- Coordinate with onshore sales teams to understand upcoming meetings and pipeline priorities
- Support prospect list development and account segmentation initiatives
- Maintain alignment between sales activities, account research, and CRM records
- Facilitate internal communication and follow-up related to sales operations activities
- Assist in process improvement initiatives across the sales organization
- Support onboarding and documentation of best practices
Reporting & Analytics
- Build and enhance Salesforce reports and dashboards
- Analyze pipeline trends, sales activity, and opportunity progression
- Provide actionable insights to sales leadership
- Track key sales metrics and identify areas requiring attention
- Develop reporting frameworks that improve sales effectiveness and visibility
Collaboration & Coordination
- Align closely with onshore practice leaders, pre-sales teams, and alliance partners
Essential Skills
Job
To qualify for the role, candidate must have:
Essential Skills
- 3+ years of experience in Sales Operations, Revenue Operations, Business Operations, Sales Support, Consulting, Market Research, or related roles
- Hands-on experience with Salesforce CRM