Association Manager

Key Responsibilities:

• Act as a liaison between on-site staff and property owners, ensuring effective communication and relationship management.

• Prepare and manage contracts on behalf of the association, ensuring all terms are followed.

• Maintain communication with local agencies to ensure protection and compliance with codes and regulations.

• Conduct board meetings according to Robert's Rule of Order, ensuring structure and order during discussions.

• Oversee all operations, maintenance, administration, and improvement efforts for properties.

• Plan, schedule, and coordinate major repairs and remodeling projects.

• Purchase necessary building, maintenance supplies, equipment, and furniture as required.

• Plan, direct, recommend, implement, and enforce policies and procedures for the Association.

• Set and uphold high performance standards for the team, following up personally to ensure service delivery.

• Investigate complaints, disturbances, and violations, resolving issues according to management rules and regulations.

• Establish and maintain industry contacts and relationships to ensure effective networking and business growth.

• Meet regularly with boards of directors and committees to address and resolve concerns.

• Develop and submit accurate annual budgets, ensuring financial oversight and accountability.

• Create management reports that detail the condition of the building, progress on projects, and offer recommendations for improvements.

• Manage multiple associations simultaneously, maintaining organization and focus across properties.

• Analyze and evaluate alternative solutions to problems, providing recommendations to the Board of Directors for decision-making.

Qualifications:

• Exceptional Communication Skills: Must possess strong written and verbal communication skills. The ideal candidate will be personable, persuasive, positive, and respectful when interacting with diverse groups, including property owners, board members, staff, and external partners.

• Technical Knowledge: A general understanding of construction, plumbing, electrical, HVAC systems, and overall building maintenance is essential to manage facilities effectively.

• Integrity & Ethical Standards: Must demonstrate the highest level of integrity and ethics, maintaining transparency and accountability in all decisions and actions.

• Relationship-Building Skills: Ability to cultivate positive relationships with a diverse range of stakeholders, including property owners, board members, vendors, government agencies, and other external organizations.