Automotive Service Advisor/Writer

About Us

Ancira Auto Group is a family-owned automotive dealer group known for our commitment to excellence, integrity, and customer service—and for supporting our employees with strong leadership, growth opportunities, and a collaborative team environment.

Job Description

Ancira Partners Chevrolet GMC Cuero, TX has immediate openings for motivated and customer-focused Service Advisors to join our Service Team. In this role, you will serve as the primary point of contact for customers, delivering a high-quality service experience while building long-term relationships in a fast-paced, growth-oriented environment.

Prior Service Advisor experience is preferred; however, candidates with a background in service or hospitality who enjoy working with people and cars may also be considered.

Average Income in this Position: $60,000-80,000 AnnuallySchedule: Monday through Friday 7:30am-6PM , rotating Saturdays as needed 8AM-2PM Benefits

• Health, Dental & Vision Insurance

• Disability Insurance, Life Insurance, and Mental Health Care

• Paid Time Off

• Paid Holidays

• 401k with Employer Match

• Employee Discounts

Key Responsibilities

• Greet customers and manage the service intake process

• Build long-term customer relationships through exceptional communication and follow-up

• Clearly explain recommended services using dealership technology and tools

• Coordinate with technicians and service management to ensure timely and accurate repairs

• Maintain accurate repair order documentation

• Follow up with customers to ensure satisfaction and support future service needs

• Deliver service experiences aligned with Ancira Auto Group standards

Qualifications

• Prior Service Advisor experience preferred; hospitality or service-industry experience considered

• Must be at least 21 years of age

• Valid Texas driver’s license with acceptable driving record for insurability

• Strong customer service and communication skills

• Detail-oriented with a focus on quality and accuracy

• Competitive, results-driven mindset

• Team-oriented and collaborative

• Professional appearance and positive attitude

• Must be legally eligible to work in the United States

• Ability to pass pre-employment and random drug testing

EOE