AVP/Senior Associate, Authorizer - Structure Trade Operations, Institutional Banking Group Operations (IBGO), Group COO

Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Manage daily Trade Finance transactions authorization (Import/Export/SBLC issuance)
• Allocate and Distribution Ready-to-process transactions to respective processors at beginning of day
• Establish duty rosters for processors and authorizers
• Be customer centric and manage daily work flow to meet and exceed client expectations
• Provide solutions and or recommendations on trade finance matters
• Responsible for identifying and making right decisions to resolve operational issues and ensure timely escalation
• Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures
• Ensure day to day transactions are processed and authorized within stipulated Service Level Agreement
• Ensure assigned Officers duties are duly performed E.g. Daily Reports, IMB Reporting, Swift messages and others
• Work closely with STMO, BU, GTS and other stakeholders on the daily transactions
• Provide guidance and training to staff to ensure Department SOP, Bank’s policies and guidelines are strictly adhered to
• Monitor and perform controls on entries reconciliation, investigation and follow-up on ad-hoc matters
• Timely escalation of operational risks incidents
• Identify areas to improve quality, productivity and efficiency
• Achieve to meet Goals Setting (KPI)
• Participate in ad-hoc projects and ensuring that the assigned tasks are completed within stipulated time frame
• Participate in assigned UAT and LV for system enhancement and implementation

Requirements

• Minimum 5 years working in Trade Finance Operations within a bank, with at least 2 years of experience in authorization, preferably in the Structured and Commodity Finance environment covering all Trade Finance products (Import/Export/SBLC issuance)
• Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders
• Extensive knowledge in Trade Finance products and regulatory sanction requirements
• Coach and guide team to ensure SOP, Bank’s policies and guidelines are adhere to
• Review policies and procedures and identify areas for improvement
• Exercise sound judgement on transaction monitoring and escalation of red flags