Bakery and Coffee Team Member (part-time) - Macadam

SUMMARY

Delivers outstanding customer service while preparing, serving, and selling high-quality baked goods, coffee, and espresso beverages. Works collaboratively with team members and the department manager to support daily operations and help ensure department and store goals, as communicated by the Store Director, are consistently met or exceeded. This is a part-time morning shift from 6am-11am.

Responsibilities & Duties:

• Provide outstanding customer service by giving customers prompt, attentive assistance and following through on all questions and requests.

• Understand and communicate the unique qualities of our products and how they differ from those found in conventional stores.

• Prepare and serve coffee and espresso beverages according to company standards.

• Ensure all food and beverage products meet company standards for quality, quantity, freshness, and presentation.

• Stock bakery cases with products received from local bakeries and ensure attractive product displays.

• Maintain accurate retail pricing and signage for all products.

• Properly package, wrap, label, date, cover, and rotate products for retail sale.

• Offer product samples to customers and promote department items.

• Maintain adequate department supplies and ensure displays, cases, floors, shelves, and work areas remain clean and organized.

• Work collaboratively with team members to keep the sales floor and aisles well-stocked, clear, and properly maintained.

• Maintain a safe and sanitary department by following food safety and workplace safety procedures and reporting unsafe conditions to management.

• Receive and process incoming products in coordination with the store receiver.

• Document product transfers, waste, and spoilage using appropriate forms.

• Support cross-merchandising efforts with other departments to promote products and enhance the customer experience.

• Follow store policies and procedures for cash handling and register operation.

Qualifications:

• Ability to work well within a team
• Desire to learn
• Ability to communicate effectively and positively with customers and other associates
• Must have valid Oregon Food Handler card
• Successful experience working in a retail environment
• Able to meet physical requirements of the job
• Must have a passion for food and people
• Ability to work in a fast paced environment, with a sense of urgency
• Excellent customer service
• Is available for flexible scheduling to meet the needs of the department
• Position requires regular and reliable attendance

Physical Demands:

• Stand for long periods of time
• Proper use of a box cutter, knives, and other department devices
• Lift and/or move up to 40 pounds
• Bending, stooping, and climbing

Work Environment:

• Exposure to temperature variations and wet conditions
• May walk and work on uneven surfaces
• Requires reaching above and below shoulder height
• Some exposure to dust, gas, fumes, and chemicals
• May need to use a ladder or stool to reach product or supplies
• Exposure to continuous background and occasional noise
• Walking surfaces are sometimes slick
• Repetitive stretching and lifting required
• Any item over 40 pounds requires a team lift