Banquet Manager

Job Title: Banquet Manager

FLSA Status: Exempt

Department: Banquets

Reports to: Director of Banquets

Position Summary: Manages banquet captains, housemen, servers, and bartenders to ensure a positive guest experience within the banquet space.

Qualifications Required:

• Bachelor's degree in hospitality management, or 3-5 years in banquet management.

Qualification desired:

• Knowledge of banquets, banquet procedures, and union regulations.
• Knowledge of overall management responsibility to all guests and colleagues.
• Skills in Meeting Matrix, Delphi, Microsoft Word and Excel, Timesaver. HotSOS
• Skill in oral and written communication
• Ability to communicate with colleagues and guests in a professional and courteous manner
• Ability to multitask and problem solve on the spot
• Ability to negotiate with others to resolve conflicts
• Ability to be detail oriented
• Ability to create team environment and sustain colleague commitment.

Essential Job Functions and responsibilities:

• Manage on the floor during events, and non-events (set up), working with clients and colleagues to create a memorable experience. (50%)
• Complete necessary office work to include payroll, scheduling, planning service assignments, and preparing room diagrams for set ups. (35%)
• Requisition food and beverage items from storeroom by maintaining inventory needs for daily event. (10%)
• Attend daily BEO meeting; read and execution of BEO's. (5%)
• Performs other duties as needed and directed by Director of Banquets.

Nonessential functions

• Provide direction and management to the operations department in the absence of the plant manager
• Perform other related duties as assigned

Success factors/job competencies

• Leadership – demonstrated ability to leas people and get results through others
• Planning – ability to think ahead and plan over a step a one-to two-year time span
• Management – ability to organize and manage multiple priorities
• Problem analysis and problem resolution at both strategic and functional levels
• Technical skills in engineering management, quality assurance and costing
• Commitment to company values
• Advanced computer proficiency in engineering software products

Physical demands and work environment: The physical demand and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Seeing: 15-100%
• Hearing: 75 - 100%
• Standing/Walking: 75- 100%
• Climbing/Stooping/Kneeling: 0-24%
• Lifting/Pulling/Pushing: 0-24%
• Grasping/Fee1ing: 75-100%