Banquet Server - Texas Live!

Texas Live!, a partnership between The Cordish Companies and the Texas Rangers, is a dynamic $250 million world-class dining, entertainment and hospitality district nestled between the Texas Rangers’ Globe Life Park and the Dallas Cowboys AT&T Stadium in the heart of Arlington, TX. The project is part of a greater $1.25 billion vision for the Arlington stadium district that features a new Rangers ballpark; 200,000 square feet of best-in-class restaurants, retail and entertainment venues; a full-service 300-room convention hotel; 35,000 square feet of meeting/convention space; and a 5,000-capacity outdoor event pavilion.

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.

• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.

• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.

• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.

• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.

• Communicate with guests clearly, patiently and with good humor.

• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.

• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.

• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.

• Must be able to complete all side work assigned.

• Accurately account for all sales and payments from the guest.

• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.

• Promote teamwork and quality service through daily communication and coordination with other departments.

• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.

• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.

• Must meet state legal age requirements.

• Must speak fluent English, other languages preferred.

• Must be courteous, pleasant, and good natured.

• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.

• Basic math skills are frequently used when handling cash and credit.

• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).

• Must be able to efficiently and safely stand and move about the entire facility during each shift.

• Handling food, objects, products and utensils effectively and safely.

• Bending, stooping, kneeling, lifting.