Behavioral Health Systems Coordinator
- Compensation
- Not disclosed
- Location
- Atlantic City, New Jersey, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 1+ years
- Category
- Healthcare
- Posted
Skills
Must have
- EDUCATION: High school diploma or equivalent required; bachelor's degree in healthcare administration, behavioral health or related field preferred.
- LICENSE/CERTIFICATION: Lean Six Sigma Green Belt certification
- EXPERIENCE:
- Position requires strong analytical, organizational, and problem-solving skills, well-developed communication skills, ability to manage multiple priorities, and flexibility in a fast-paced environment
- Experience in healthcare operations, preferably in behavioral health or hospital settings.
- Excellent communication and relationship-building skills.
- Proficiency in data collection, reporting and analysis.
- Familiarity with regulatory and quality standards in clinical settings.
- Ability to work independently and cross-functional.
- PERFORMANCE EXPECTATIONS
- Demonstrates the technical competencies as established on the Assessment and Evaluation Tool.
- WORK ENVIRONMENT
- Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury.
- This position requires desk/computer work much of the time.
- The essential functions for this position are listed on the Assessment and Evaluation Tool.
- REPORTING RELATIONSHIP
- This position reports to the Director of Hospital-Based Behavioral Health Services and unit leadership.
- Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financi
Full description
Training: CPI required within 90 days of hire or transfer. Completion of Lean Six Sigma Green Belt Certification (or higher) within 1 year of hire to support process improvement and quality initiatives.
This role offers opportunities for professional growth through expanded responsibilities, leadership in quality improvement initiatives, and attainment of certifications such as Lean Six Sigma, CPHQ, and CAPM. While future titles may depend on organizational structure, the incumbent will be supported in skill development and career progression planning.
POSITION SUMMARY
The Hospital-Based Behavioral Health Systems Coordinator serves as a central operational support resource for hospital-based behavioral health programs, including Recovery Team, Bridge Clinic, PIP Crisis Screening, 1-Pines, HVIP (Hospital Violence Intervention Program), and Arrive Together initiatives. This role ensures seamless communication, data integrity, supply management, and process consistency across programs, strengthening integration and improving patient care coordination. The Coordinator supports reporting, compliance, onboarding, inventory control, budget monitoring, and administrative tasks for the Director aligned with Joint Commission, Department of Health, DMHAS, and hospital standards. This is not a leadership role, but a critical support position that ties programs together for operational excellence. The coordinator also works to strengthen collaboration with the Emergency Department (ED) and other internal stakeholders.
This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating commitment to team work and cooperation.
Duties and Responsibilities:
- Act as the primary link between all hospital-based behavioral health programs (Recovery Team, Bridge Clinic, PIP Crisis Screening, 1-Pines, HVIP, Arrive Together).
- Facilitate interdepartmental meetings, share updates, and resolve operational gaps.
- Maintain shared workflows and communication pathways to ensure consistency across programs.
- Conduct Environment of Care rounds and ensure regulatory standards are met.
- Collect, analyze, and maintain program data for quality metrics, regulatory compliance, and performance dashboards.
- Generate and distribute monthly, quarterly, and ad hoc reports for leadership and state agencies.
- Monitor trends and identify opportunities for improvement; troubleshoot data discrepancies.
- Assist with audits, surveys, and corrective action plans; maintain readiness documentation.
- Aid with staff onboarding & support.