Belgium (Telecom / Dutch): Business Analyst Expert (REF18)

Our client: A leading telecom operator in Belgium

Mission:The Business Analyst optimizes the business value by designing the insights/concepts and solutions for existing as well as future challenges/questions and/or business needs, by bringing the opportunities for improvement forward and by building the bridge between the business and the technical department

Key Roles & Responsibilities:

• Analyzes business needs/challenges and/or questions

Together with customers and stakeholders proactively gathers the questions, issues and/or opportunities. Analyses the requirements and the impact thereof on existing processes, systems and tools. Inventarizes, challenges and summarises the business questions, requirements and improvement opportunities. Delivers the input for the value proposition and/or business case and/or decision making

• Determines and facilitates the solution direction

Together with architects and technical teams, examines and analyzes possible solution directions and determines the impact (or risk) on the organisation, cost, existing processes, systems and tools (within one's own business domain as well as the interfaces) in order to ensure effective business execution and provide recommendations for improvement. Facilitates the final choice for a solution (strategic and operational decision taking

• Documents of the chosen solution. Ensures the quality and full legal compliance Explains these elements to the technical teams for the implementation of the solution.

Describes the chosen solution direction (business requirements, user stories, etc.) and aligns it (and has it validated) with the business stakeholders. Develops and maintains coherent business processes and/or data and/or business requirements documentation or procedures (and/or training materials)

• Determines the acceptance criteria and accepts the End-to-End total solution in cooperation with the stakeholders and afterwards guides/coaches them for the correct execution of required actions/activities/change management. If applicable, this also means testing of the solution

• Act as a point of contact and domain expert for internal stakeholders as well as external partners and/or vendors/suppliers. Organises the knowledge administration and manages the consistent documentation for this business domain

• Provides and/or consolidates the factual and/or statistical information en/of analyses to support operational and strategic decision making

Minimal Requirements need to have :

Master, Bachelor or Engineering graduation, 5 years of relevant experience

Nice to have :

Knowlegde of the Telecom sector

Languages:

Dutch and English mandatory**

Location:**

Belgium