benchmark
Bell/Valet Attendant - Full Time
- Compensation
- Not disclosed
- Location
- Hanover Inn Dartmouth
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Hospitality
- Posted
Full description
The Valet/Bell Attendant is responsible for providing exceptional guest service by greeting guests, assisting with valet parking, and safely parking and retrieving vehicles in a timely manner. This role requires a positive attitude, excellent communication skills, and a commitment to creating a welcoming first and last impression for every guest. If guests are arriving by motor vehicle, you will open their door as you welcome them to the Inn.
- Park and retrieve guest vehicles safely and efficiently.
- Assist guests in securing other forms of transportation as needed.
- You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests and ensure smooth operations.
- Assist lobby attendant in keeping entrance area clean and organized
- "Be the difference" with all guest and employees and do more than just “the norm".
- Maintain a professional appearance and represent the hotel positively.
- Follow all safety procedures and company policies while operating guest vehicles.
- Assist with luggage and escort to rooms as needed.
What are we looking for?
- At least one (1) year of customer service experience with significant guest interaction preferred.
- Previous hospitality experience is preferred.
- Valid driver's license with a clean driving record and no moving violations for at least six (6) months.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Excellent verbal communication and interpersonal skills.
- Friendly, outgoing, and service-oriented personality.
- Ability to work effectively in a fast-paced, team-oriented environment.
What are we looking for?
- Ability to stand, walk, and run for extended periods throughout an entire shift.
- Strong work ethic with a genuine desire to create memorable guest experiences.
- Flexible availability, including mornings, evenings, weekends, and holidays.