Branch Manager III Newton Needham St Branch
- Compensation
- Not disclosed
- Location
- Newton Upper Falls, MA, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Not specified
- Posted
Must have
- College degree in business or finance, or equivalent experience.
- Minimum of 2 years of previous retail banking or retail sales management experience.
- Outstanding verbal and written communication skills with strong leadership ability.
- Strong track record of effectively managing sales, customer experience, and operations of a large and complex Business Focus or Business Hub Location and grow existing branch households and deposits.
- Thorough understanding around the requirements for a successful sales and service organization.
- High level of professionalism, and ability to perform in an ethical manner in all transactions and interactions.
- Ability to work within normal office requirements, with long periods of standing and continuous customer support.
- Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
- Ability to successfully complete our training program.
Nice to have
- The ideal candidate should possess Retail Banking experience in a sales environment with strong supervisory experience.
- Recommended $80M or greater in total deposits in an established retail branch (not driven by one large customer relationship).
Full description
As a Branch Manager at Rockland Trust, you are instrumental in driving branch success and delivering exceptional customer experience as you build, coach, develop, lead, and motivate a dedicated team of professionals. Each day, you create a positive and motivating team environment to help staff meet branch goals and objectives, and cultivate a customer-centric retail environment focused on identifying and providing team-based solutions for customer financial needs.
With a desire to help and serve both internal and external customers, you take responsibility for ensuring a positive customer experience by proactively identifying, reporting, and resolving customer issues. You are the leader of the branch, setting and modeling sales and service standards as you shape the future of our banking operations.
What You’ll Experience:
- Meaningful relationships: We believe that Each Relationship Matters, and are fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed.
- Commitment to community: We believe supporting our communities is essential, and are committed to helping those in need.
- Recognition & reward: We believe all colleagues should be recognized for their contributions
- Training & development: We believe all colleagues are critical to our future, and we will invest in their success by providing educational experiences and resources to manage and navigate their careers.
- Comprehensive benefits: Our goal is to offer our colleagues a benefits package, and an environment that supports a healthy work-life balance. Our benefits include: competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, Vision, Pet Insurance, 401K retirement plan, Long Term Disability & Life Insurance, Child Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning wellness program and much more.
Who We Are:
At Rockland Trust, we believe that being a great place to bank starts with being a great place to work. When our colleagues are valued and cared for, they’re empowered to make a difference for our customers and communities.
As one of The Boston Globe’s “Top Places to Work” for the past fourteen years, we know that finding the right people is just the beginning. Through competitive benefits, enriching development opportunities, and a respectful and collaborative culture, we’ve built a workplace that enhances our colleagues’ lifestyle and inspires them to reach their full potential.
For over 116 years, we have been dedicated to strengthening the neighborhoods we live in and serve. Rockland Trust offers a wide range of banking, investment, and insurance services to help individuals and businesses work toward their financial goals with more than 120 branches located throughout Massachusetts, as well as commercial banking, investment management offices, and residential lending centers across Massachusetts and Rhode Island.