Branch Growth & Relationship Manager- - Midtown Branch 26-051

Branch Growth & Relationship Manager

Cobalt Credit Union - Midtown Branch

8809 West Center Road

Omaha, NE 68124

The Branch Growth & Relationship Manager leads all aspects of branch performance while serving as a visible business banking and community relationship leader. This position is accountable for profitable growth, operational excellence, regulatory compliance, member experience, team development, and the expansion of small business and community partnerships. The manager develops and executes a local market plan; builds a strong internal and external referral network; identifies, deepens, and retains business relationships; and connects members and prospects with the appropriate credit union solutions and specialists. The role is hands-on and may perform managerial, lending, member service, and teller functions as business needs require.

Education and/or Experience Requirements

• Seven years of financial institution experience including three years of direct management experience.
• Bachelor’s degree in a related field required.
• Credit union or banking branch management experience preferred.
• Knowledge of sales and service techniques and credit union products and services preferred.
• Strong leadership, planning, communication, organizational, cash handling, balancing, and computer skills; ability to travel to meetings and training.
• Demonstrated experience developing business banking relationships, community partnerships, referral networks, or comparable external business development activity preferred.
• Working knowledge of consumer and business banking products, lending fundamentals, sales and service techniques, branch operations, and applicable compliance requirements.
• Strong business acumen, presentation, networking, and relationship management skills.
• Ability to work independently in the market and collaborate effectively with internal specialists and community stakeholders.
• Proficiency with approved systems for contact, pipeline, referral, and performance tracking.

Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization.

You’re the first person our members see when they need exceptional customer service and you create a lasting impression of the organization. You will represent the credit union as you communicate with our members, your teammates and the communities we serve. It’s important that you use sound judgement when making decisions and you must lead by example when working with other employees.

Equal Opportunity Employer/Vet/Disabled