Business Analyst – Manufacturing Systems

Our client is an American company with more than 50 years of experience, dedicated to providing autonomy to the first line of retail/e-commerce, manufacturing, transportation and logistics, healthcare, the public sector, and other industries to achieve a competitive advantage.

Our client has more than 10,000 partners and 8,000 employees in 100 countries, offering better visibility through integrated and customized solutions for each industry, which allow connecting people, assets, and data with intelligence that help make critical decisions for the business.

Responsibilities:

• Collaborate with business stakeholders to understand operational challenges, business objectives, and improvement opportunities.
• Gather, document, analyze, and validate business, functional, and technical requirements.
• Facilitate stakeholder workshops, interviews, discovery sessions, and requirements meetings.
• Develop and maintain Business Requirements Documents (BRDs), functional requirements, use cases, user stories, process maps, and workflow documentation.
• Ensure requirements are complete, traceable, prioritized, and aligned with business objectives.
• Serve as the primary liaison between business stakeholders and IT/project teams.
• Analyze current-state manufacturing and business processes to identify inefficiencies and improvement opportunities.
• Conduct process mapping, gap analysis, and workflow assessments.
• Identify opportunities for automation, standardization, and process optimization.
• Recommend solutions that improve operational efficiency, quality, compliance, and user experience.
• Support continuous improvement and Kaizen initiatives.
• Define measurable outcomes and track realized benefits against project objectives.
• Work closely with IT teams, software vendors, developers, and project stakeholders to design solutions aligned with business requirements.
• Evaluate proposed technology solutions and assess business impacts, risks, dependencies, and operational considerations.
• Support new system implementations, upgrades, enhancements, and digital transformation initiatives.
• Participate in solution and design reviews.
• Assist with defining business rules, system workflows, reports, dashboards, data requirements, and functional specifications.
• Support deployment planning and production readiness activities.
• Develop User Acceptance Testing (UAT) strategies, plans, test cases, and test scenarios.
• Coordinate UAT activities with business users and project teams.
• Validate that implemented solutions satisfy documented business requirements and acceptance criteria.
• Document defects, issues, and gaps identified during testing.